Nicholas Chetwynd
Simi Valley,CA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Harleys Bowl
06.2016 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly
- Cleaned Tables and Machinery
- Recieved Basic Mechanic training
Ad Set Associate
Kohls
02.2007 - 06.2017
- Worked to Increase product knowledge and awareness among clients.
- Maintained inventory, merchandise placement and counts to promote improved sales
- Keep displays and general store clean
- Customer service
- Organized store merchandise racks by size, style, and color.
Seasonal Worker
Spirit Halloween
08.2011 - 11.2011
- Worked fast to complete tasks and meet daily deadlines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and procedures to complete assigned tasks.
- Operated equipment safely to prevent accidents.
- Set up decor displays as well as electronic displays
Education
Graduate -
Simi Valley High School
Simi Valley, CASkills
- Product Knowledge
- Critical Thinking
- Quality Control
- Team Development
- Store Maintenance
- Customer Service
- Cleaning and Sanitizing
- Display Setup
- Customer Assistance
- Cash Handling
- Store Organization
- Store Opening and Closing
- Goal-Driven
Timeline
Customer Service Representative
Harleys Bowl
06.2016 - Current
Seasonal Worker
Spirit Halloween
08.2011 - 11.2011
Ad Set Associate
Kohls
02.2007 - 06.2017
Graduate -
Simi Valley High School
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