Nicholas Christina
Summary
Motivated business student at Quinnipiac University with leadership experience as a manager and supervisor in two customer-focused workplaces. Dependable, hardworking, and comfortable taking on responsibility while leading a team and solving problems. Looking to gain hands-on business experience through an internship where I can continue developing my leadership, communication, and professional skills while contributing to the organization.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Shakesmart Supervisor
ShakeSmart
Hamden, CT
09.2025 - Current
- Supervised team members in smoothie preparation and customer service.
- Managed daily operations to ensure efficiency and quality of products.
- Trained new staff on company procedures and product knowledge.
- Resolved customer complaints and provided exceptional service experiences.
- Scheduled staff shifts to optimize coverage during peak hours.
Dock Manager
Schroon Lake Marina
Schroon Lake, New York
05.2022 - Current
- Managed the day-to-day operations of the dock during busy summer seasons.
- Managed operations for all dry-dock boats at the marina.
- Facilitated customer docking, launching, fueling, and boat rentals to ensure smooth operations.
- Solved customer problems and made sure people had a good experience at the marina.
- Worked with a large number of dry dock customers and kept everything running on schedule.
- Coordinated scheduling and maintenance of boats and equipment to maintain operational efficiency.
- Trained new employees and provided support for resolving issues to enhance team readiness.
Education
Bachelor of Science - Applied Business
Quinnipiac University
Hamden, CT05-2026
Skills
- Team leadership
- Public Speaking
- Customer Service
- Conflict resolution
- Time management
- Microsoft Excel certified
- Communication
- Problem Solving
- Decision Making
Certification
- CPR Certified
- Lifeguard Certified
Affiliations
- Running Social Media/Marketing team for Schroon Lake Marina
- Car and boat detailing business
Timeline
Shakesmart Supervisor
ShakeSmart
09.2025 - Current
Dock Manager
Schroon Lake Marina
05.2022 - Current
Bachelor of Science - Applied Business
Quinnipiac University