Nicholas Christner
Iowa Park,TX
Summary
Seasoned Dock Supervisor with a proven track record at AAA Cooper Transportation. Enhancing operational efficiency, customer satisfaction, and maintaining customer relationships. Expert in warehouse management and fostering teamwork, I've led teams to exceed performance goals. Skilled in freight handling and resolving customer issues, my leadership has consistently boosted productivity and team collaboration.
Overview
9
9
years of professional experience
Work History
Dock Supervisor
AAA Cooper Transportation
2024.01 - Current
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Built strong working relationships with customers to ensure smooth coordination during peak periods of activity at the docks successfully.
- Directed dispatching, routing, and tracking of multiple fleet vehicles.
- Boosted customer satisfaction by addressing and resolving OS&D inquiries professionally and promptly.
Sales Associate
Toyota of Wichita Falls
2023.09 - 2024.01
- Built relationships with customers to encourage repeat business.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Negotiated contracts successfully, securing favorable terms for both parties involve in transactions .
Owner/Operator Truck Driver
WRT Inc.
2022.04 - 2023.10
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Local City Driver
FedEx Freight
2015.11 - 2022.04
- Enhanced customer satisfaction by providing timely and accurate deliveries.
- Collaborated with dispatchers to ensure optimal routing and scheduling of deliveries.
- Assisted in the loading and unloading of cargo for efficient delivery processes.
- Developed strong relationships with clients, fostering trust and loyalty for repeat business opportunities.
Education
High School Diploma -
River Valley High School
Yuba City, CA05.2008
Skills
Warehouse Management
Training and coaching
Freight Handling
Load Planning
Dock safety
Positive Attitude
Teamwork and Collaboration
Reliability
Timeline
Dock Supervisor
AAA Cooper Transportation
2024.01 - Current
Sales Associate
Toyota of Wichita Falls
2023.09 - 2024.01
Owner/Operator Truck Driver
WRT Inc.
2022.04 - 2023.10
Local City Driver
FedEx Freight
2015.11 - 2022.04
High School Diploma -
River Valley High School
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