Nicholas' Church
Summary
Hospitable individual with expertise in cold food preparation, material handling, and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Deli Clerk
IGA Express
05.2020 - 12.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Prepared salads and sandwiches for customers.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Documented customer orders and conveyed special requests to kitchen staff.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Material Worker
Vinylmax LLC
01.2022 - 09.2022
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Received and unpacked shipments and new equipment as directed.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Maintained clean, orderly work environment free of hazards.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Busser
Malibu Of Surfside
09.2022 - 03.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Arranged tables and chairs for special occasions and events.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted customers with carry-out service.
- Addressed customer complaints and inquiries to verify satisfaction.
General Laborer
Circle K
03.2023 - 06.2023
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Performed quality checks on products and materials to identify any defects.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Facilitated sales of services and goods.
- Promoted special offers and discounts to customers to maximize sales.
- Confirmed excellent customer service by quickly resolving customer concerns.
Call Center Agent
CoastalCom
07.2023 - 09.2023
- Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
- Met established attendance expectations and team revenue goals to achieve company objectives.
- Followed-up on leads produced by outbound marketing campaigns based on established criteria.
- Discovered qualified prospects within target markets to drive new sales opportunities.
- Conducted numerous outbound phone calls daily to reach potential clients and market "Ionos" branded products and services.
- Utilized innovative sales techniques to upsell products and services.
Education
High School Diploma -
Edgewood High School
Trenton, OH05.2021
Skills
- Customer Service
- Shipping and Receiving
- Materials Handling and Transport
- Customer Transactions
- FIFO Stocking
- Payment Processing
Timeline
Call Center Agent
CoastalCom
07.2023 - 09.2023
General Laborer
Circle K
03.2023 - 06.2023
Busser
Malibu Of Surfside
09.2022 - 03.2023
Material Worker
Vinylmax LLC
01.2022 - 09.2022
Deli Clerk
IGA Express
05.2020 - 12.2021
High School Diploma -
Edgewood High School
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