Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Hobbies and Interests
References
Timeline
Generic

Nicholas Citarella

Lindenhurst,NY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Senior Patient Account Representative

Northwell Health
New Hyde Park
02.2022 - Current
  • Experience excelling in high-pressure environments and demonstrating exceptional leadership and communication skills.
  • Adept at fostering long-lasting client relationships and enhancing operational efficiency through innovative solutions.
  • Identified opportunities to reduce billing errors, improve collection processes, and increase revenue.
  • Analyzed financial data to identify trends or irregularities in accounts receivable.
  • Collaborated with other departments to resolve issues related to patient accounts.
  • Participated in departmental meetings and provided updates on progress towards goals.
  • Submitted electronic bills following facility and legal compliance standards.

New Business Development

Citarella Construction
East Northport, NY
06.2015 - 02.2022
  • Conducted market analysis to identify potential opportunities for new business development.
  • Identifying opportunities for new business development through existing clients.
  • Prepared cost estimates for clients based on labor costs, materials needed.
  • Worked independently as well as collaboratively with other tradespeople on construction projects.

Education

Bachelor of Science - Multi-Disciplinary Studies

West Virginia University
Morgantown
05.2020

Skills

  • Goal-Oriented
  • Customer Engagement
  • Regulatory Compliance
  • Schedule mastery
  • Problem-solving abilities
  • Inbound and Outbound Calling
  • Account Management
  • Customer Needs Assessment
  • Multitasking
  • Self Motivation

Extra-Curricular Activities

CLUB BASEBALL VICE PRESIDENT, WEST VIRGINIA CLUB BASEBALL, As a student at West Virginia University I became the VP of the WVU Club baseball team.

  • Schedule practices and games
  • Schedule travel and stay for team trips
  • Create and manage team budget

Hobbies and Interests

  • Men's League Baseball
  • Guitar
  • Boating

References

References available upon request.

Timeline

Senior Patient Account Representative

Northwell Health
02.2022 - Current

New Business Development

Citarella Construction
06.2015 - 02.2022

Bachelor of Science - Multi-Disciplinary Studies

West Virginia University

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Nicholas Citarella