Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Consedine

Springfield,MA

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Personable Pro Shop experience of 3 years working to answer member questions, ring up sales, and restock inventory. A customer-orientated individual, familiar with maintaining a welcoming environment. Well-versed in scheduling and upselling sports-related merchandise. Collaborative team player possessing excellent work ethic and strong communication skills.

Overview

4
4
years of professional experience

Work History

Pro Shop Employee

Holyoke Country Club
06.2021 - 07.2024
  • Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
  • Took phone calls to book tee times and answer questions pertaining to golf operations.
  • Operated cash register to accept cash, credit card and gift card payments.
  • Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.

Yard Maintenance Worker

Self Employed
08.2020 - 05.2022
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Collected and removed debris at job sites.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Used customer feedback to make operational improvements.
  • Developed lasting customer relationships and grew network over time.
  • Fostered positive relationships with clients by providing exceptional customer service, leading to repeat business and referrals.

Education

Bachelor of Science: Major - Psychology

Springfield College
Springfield, MA
05.2026

Skills

  • Effective Communication
  • Attention to detail
  • Time management
  • Reliability
  • Accountability
  • Critical thinking
  • Working on short notice, with limited resources
  • Overcoming adversity
  • Ability to Multitask
  • Customer service
  • Customer relationship building
  • Goal-Oriented Mindset

Timeline

Pro Shop Employee

Holyoke Country Club
06.2021 - 07.2024

Yard Maintenance Worker

Self Employed
08.2020 - 05.2022

Bachelor of Science: Major - Psychology

Springfield College

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Nicholas Consedine