Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Nicholas Cordero

Newark,NY

Summary

To obtain a position as a store manager. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Supervisor/Key Holder

Ray-Ban
06.2020 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Accepted and processed customer returns.

Sales Advisor/Supervisor

H & M
01.2015 - 06.2020
  • Responsible for creating employee schedules
  • Answer phones regarding customer or Human Resource inquiries
  • Count money at the end of the day; Act as keyholder; open and close store daily
  • Train and supervise employees; Assist customers by locating items
  • Receive inventory, place merchandise on sales floor, perform price checks.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.

Sales Associate

Target
06.2012 - 12.2015
  • Replenished merchandise on store shelves; Assisted customers by locating items
  • Opened and closed store daily
  • Trained and mentored employees
  • Received inventory, place merchandise on sales floor, performed price checks
  • Responsible for unloading merchandise shipments weekly from truck
  • Handled customer cash, credit or debit card transactions.

Sales Associate

Walmart
06.2009 - 06.2012
  • Replenished merchandise on store shelves; Assisted customers by locating items
  • Trained and mentored employees
  • Responsible for unloading merchandise shipments weekly from truck
  • Handled customer cash, credit or debit card transactions.

Education

diploma -

Armwood Senior High School
01.2009

Skills

  • Customer Service
  • Multilingual in Spanish, English, Portuguese and Italian
  • Advanced computer skills in Microsoft Word, Excel, Powerpoint
  • Supervisor
  • Team Player
  • Knowledge of medical terminology, procedures and coding including ICD10, CPT and Medisoft
  • Customer Engagement
  • Cash Register Operations
  • Operational Efficiency
  • Cash Handling

Certification

  • Manhattan Institute, New York, NY, Medical Biller and Coder, 2017

Volunteer Experience

Tampa, Fla., Administrative Assistant, 2013, 2014, Scheduled appointments; Filed documents, Answered phones;handled patient referrals

Languages

Spanish
Native or Bilingual

Timeline

Supervisor/Key Holder

Ray-Ban
06.2020 - Current

Sales Advisor/Supervisor

H & M
01.2015 - 06.2020

Sales Associate

Target
06.2012 - 12.2015

Sales Associate

Walmart
06.2009 - 06.2012

diploma -

Armwood Senior High School

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Nicholas Cordero