Nicholas Coulson
Coral Springs,FL
Summary
Experienced Building Service Worker with years of experience performing custodial and housekeeping duties, light repair, inventory ordering and stocking and safety hazard checks. Efficient and effective employee with flexible work schedule to accommodate nights, weekends or special events.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Worker II
City Of Tamarac
10.2021 - Current
- Acted as lead worker on job sites, and planned daily tasks.
- Maintained account logs, and accurate work orders.
- Calculated job site materials, maintained tools and vehicles.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Communicated effectively with customers to plan large work sites safely.
- Identified potential safety hazards through routine checks of supplies, equipment and environment.
- Followed safety procedures and guidelines to maintain safe working environments.
- Resolved issues quickly to maintain productivity goals.
- Supervised daily activities and provided assistance to staff.
- Learned other teammates' work tasks to train as backup.
Sales Associate
Gun World Of South Florida
03.2018 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed customers over the phone, and in person.
- Handled Federal paperwork with attention to detail and followed all laws, and exemptions carefully.
Part Sales Manager
AutoZone
06.2015 - 03.2018
- Ordered parts for customers, repair shops, and service departments.
- Trained team members in successful strategies to meet operational and sales targets.
- Supervised and trained staff on product knowledge and customer service.
- Provided timely, insightful and accurate reports to upper management.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Education
High School Diploma -
JP Taravella
Coral Springs, FL05.2015
Skills
- Asphalt Preparation and Paving
- Concrete Preparation and Finishing
- ADA Compliance
- Quality Inspection
- Safety Management
- Mechanical Aptitude
- Machinery Operation
- Materials Handling
- Equipment Calibration
- Equipment Troubleshooting
Certification
Class "B" CDL with Air Brakes endorsement.
NSC Lift Truck Operator.
Florida Stormwater Association Certified Operator 1
CPR Certified in Adult and Child.
FDOT Approved Traffic Control
Timeline
Service Worker II
City Of Tamarac
10.2021 - Current
Sales Associate
Gun World Of South Florida
03.2018 - 12.2022
Part Sales Manager
AutoZone
06.2015 - 03.2018
High School Diploma -
JP Taravella
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