Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Crandell

Winchester,VA

Summary

Hi there! My name is Nick. To tell you a little about me, I am hardworking and enjoy diving into group-oriented projects, but I can also work when needed. I enjoy a variety of work and independentlyof work and can adapt quickly to fast-paced and changing work environments. I am a team leader experienced in directing workgroup activities. I'm excited to work with you!

Overview

3
3
years of professional experience

Work History

Supervisor

Sheetz
04.2024 - 01.2025
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding practical solutions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Walgreens Team Lead

Walgreens
12.2023 - 05.2024
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.

OFA/Lumber Sales Associate

Home Depot
09.2023 - 01.2024
  • Reduced customer wait times for assistance by providing prompt and knowledgeable service.
  • Increased sales revenue through the effective recommendation of appropriate products to customers.
  • Assisted in the successful completion of projects, cutting materials to specific dimensions as requested.
  • Maintained a safe and clean work environment by adhering to company safety policies and procedures.
  • Ensured accurate pricing of materials through consistent monitoring and updating of price tags and labels.
  • Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.

Guest Service Associate/Style Consultant

Target
07.2022 - 09.2023
  • Used problem solving and decision making to positively impact the guest experience and resolve guest concerns, de-escalating any negative situations
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted guests with returns and questions using the POS system and store knowledge
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Streamlined store operations by maintaining organized merchandise displays and sales floor cleanliness.

Education

Associate of General Studies -

Laurel Ridge Community College
Middletown, VA
06-2025

High School Diploma -

Loudoun Valley High School
Purcellville, VA
06-2018

Skills

  • Goal oriented
  • Staff management
  • Customer service
  • Providing Feedback
  • Cash Register Operations
  • Basic knowledge in electronics
  • Emotionally intelligent
  • Teamwork and Collaboration
  • Analytical Thinking
  • Diversity and Inclusion

Timeline

Supervisor

Sheetz
04.2024 - 01.2025

Walgreens Team Lead

Walgreens
12.2023 - 05.2024

OFA/Lumber Sales Associate

Home Depot
09.2023 - 01.2024

Guest Service Associate/Style Consultant

Target
07.2022 - 09.2023

Associate of General Studies -

Laurel Ridge Community College

High School Diploma -

Loudoun Valley High School

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Nicholas Crandell