Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Criddle

Territory Account Manager
Loveland,OH

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Territory Account Manager

G&j Pepsi Cola Columbus, Ohio
01.2023 - Current
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Developed and presented talks on available products and services that could meet current business needs.
  • Presented professional image consistent with company's brand values.
  • Conducted regular market analysis to identify new opportunities for territory sales growth.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Achieved or exceeded company-defined sales quotas.
  • Managed over 56 accounts within Wilmington territory.
  • Negotiated contracts, terms, and conditions to secure profitable deals for both parties.

Combo Driver

G&j Pepsi Cola Columbus, Ohio
05.2018 - 01.2023
  • Ensured compliance with all local, state, and federal regulations related to combo driver operations while maintaining a clean driving record.
  • Minimized downtime during loading/unloading processes with careful attention to detail and efficient organization skills.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Developed expertise in handling various types of cargo safely and securely while adhering to company policies and procedures.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Streamlined inventory management processes by accurately tracking shipment details using company-provided software systems.
  • Documented mileage, deliveries, pickups, customer issues and damages.

GeoBox Driver

G&j Pepsi Cola Columbus, Ohio
09.2016 - 05.2018
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Delivered goods and products to customer on time and in excellent condition.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Loaded and secured items in trucks to avoid damage to product during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.

Utility Trainee

G&j Pepsi Cola Columbus, Ohio
03.2016 - 08.2016
  • Demonstrated excellent communication skills when interacting with customers, colleagues, and supervisors.
  • Enhanced safety by conducting thorough pre-trip and post-trip inspections of the vehicle.
  • Improved overall fleet performance by participating in regular evaluations, identifying areas for improvement, and implementing corrective actions as needed.
  • Managed time effectively to meet deadlines while maintaining high-quality service standards.
  • Improved customer satisfaction by providing timely and efficient deliveries.
  • Maintained a clean driving record by practicing defensive driving techniques and adhering to traffic laws at all times.

Property Manager

G&B Management
05.2011 - 02.2016
  • Kept properties in compliance with local, state, and federal regulations.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Coordinated appointments to show marketed properties.

Education

No Degree - Criminal Justice

West Virginia Wesleyan College
Buckhannon, WV
05.2001 -

No Degree - Business

University of Cincinnati Clermont College
Batavia, OH
05.2001 -

High School Diploma -

Goshen High School
Goshen, OH
05.2001 -

Skills

Decision-Making

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Timeline

Territory Account Manager

G&j Pepsi Cola Columbus, Ohio
01.2023 - Current

Combo Driver

G&j Pepsi Cola Columbus, Ohio
05.2018 - 01.2023

GeoBox Driver

G&j Pepsi Cola Columbus, Ohio
09.2016 - 05.2018

Utility Trainee

G&j Pepsi Cola Columbus, Ohio
03.2016 - 08.2016

Property Manager

G&B Management
05.2011 - 02.2016

No Degree - Criminal Justice

West Virginia Wesleyan College
05.2001 -

No Degree - Business

University of Cincinnati Clermont College
05.2001 -

High School Diploma -

Goshen High School
05.2001 -

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Nicholas CriddleTerritory Account Manager