Nicholas D'Amato
Port Saint Lucie
Summary
-Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention.
-Promotion of bank products and services to drive revenue and customer loyalty.
-Goes above and beyond to provide accurate financial guidance and advice
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Banker 1
TD Bank
04.2024 - Current
- Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
- Identified and reported suspicious patterns of activity to reduce money laundering.
- Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
Banking Associate
TD Bank
01.2024 - Current
- Performed special services for customers, ordering bank cards and checks.
- Implemented strategies to meet sales targets for banking products, including loans, credit cards, and savings accounts.
- Responded promptly and effectively to emails from customers seeking advice or assistance.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Advised customers on how best to manage their finances in order to maximize returns.
Teller
TD Bank
06.2023 - 12.2023
- Built and maintained client relationships through quality, personalized interactions.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Verified customers' identification to ensure compliance with laws and regulations.
- Handled large volumes of currency quickly and accurately with minimal errors.
Supervisor
Chick Fil A
06.2020 - 10.2022
- Implemented new operational procedures, increasing efficiency.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Analyzed company's expenditures and developed financial models.
Education
Associate of Arts - Biology
IRSC
Port Saint Lucie05-2023
Skills
- Investment advisory
- Payment processing
- Anti-money laundering
- Branch operations
- Banking relationship management
- Opening accounts
- Sales proficiency
- Account closing process
- Financial processes
Websites
Accomplishments
- Wow Star Winner 2 Times
- Superstar Lunch In award winner 6 times
- Has exceeded SR Goal by 300% or more the past 4 quarters
Certification
-SIE Certified
Timeline
Retail Banker 1
TD Bank
04.2024 - Current
Banking Associate
TD Bank
01.2024 - Current
Teller
TD Bank
06.2023 - 12.2023
Supervisor
Chick Fil A
06.2020 - 10.2022
Associate of Arts - Biology
IRSC
CEO Award Winner
-Region wide award
-Top performer