Experienced leader with a background in hospital operations, crisis management, and team coordination. Known for de-escalating high-risk situations, guiding officers, and maintaining safe, compliant environments through calm judgment and strong attention to detail.
Work History
Lieutenant
Lexington Medical Center | 2020 - Current
Supervised daily security operations and monitored compliance with hospital policies and emergency procedures.
Directed response efforts during incidents, coordinating officers and de-escalating high-risk situations.
Scheduled and assigned personnel coverage to maintain continuous protection across facility locations.
Conducted shift briefings, reinforcing post orders, safety expectations, and response protocols.
Reviewed incident reports, documenting events accurately and escalating concerns to leadership.
Trained officers on patrol procedures, communication standards, and emergency response practices.
Collaborated with clinical and administrative teams to resolve safety concerns and support patient care.
Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
Inspected stations, uniforms and vehicles regularly for signs of maintenance needs or general professionalism.
Prepared and adjusted schedules to cover demand.
Coordinated training schedules, drill rotations, and certification requirements for personnel readiness.
Instructed teams on emergency procedures, safety standards, and operational protocols.
Documented training records, attendance, and compliance materials with accuracy.
Reviewed training materials and updated lesson plans to align with current standards.
Supervised hands-on drills, ensuring proper equipment use and safe execution.
Ensured ongoing compliance with local, state, and federal regulations through continuous monitoring and updates to department policies as needed.
Managed resources and budgets effectively, ensuring optimal allocation for training needs.
Conducted thorough after-action reviews following major incidents, identifying areas for improvement in future responses.
Designed scenario-based exercises to test trainees'' skills in real-world situations, enhancing their problem-solving abilities.
Mentored junior officers, fostering professional growth and leadership development.
Identified training needs and planned classes accordingly.
Developed and implemented effective lesson plans to cover necessary material.
Adjusted instructional strategies according to student needs and understanding of material.
Investigator
Lexington Medical Center | 2019 - 2020
Documented findings clearly in case files, supporting corrective action and leadership decisions.
Gathered statements from employees, visitors, and witnesses to verify facts and resolve discrepancies.
Reviewed surveillance footage, access logs, and reports to identify trends and confirm event timelines.
Coordinated with security, HR, and clinical teams to address sensitive cases and maintain compliance.
Preserved chain of evidence and handled confidential information according to facility privacy standards.
Identified process gaps in incident handling and recommended improvements to strengthen reporting accuracy.
Tracked open cases, followed up on unresolved issues, and ensured timely completion of investigative actions.
Documented findings and prepared detailed reports.
Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
Interviewed and interrogated suspects.
Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
Offered training seminars on investigative techniques, elevating the skill level within the department and fostering collaboration among team members.
Carefully documented statements, observations, and evidentiary materials.
Enhanced public safety by conducting thorough risk assessments and recommending preventive measures.
Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
Secured search warrants to investigate scenes of crimes and collect evidence.
Police Sergeant
Lexington Medical Center | 2017 - 2019
Supervised patrol operations across hospital campus, ensuring consistent enforcement of safety procedures and access control.
Directed officers during emergency responses, coordinating rapid action for disturbances, threats, and critical incidents.
Reviewed incident reports and field documentation for accuracy, compliance, and required follow-up.
Coordinated with clinical and administrative staff to address security concerns and maintain safe patient care environments.
Enforced campus policies through presence patrols, de-escalation, and timely intervention in confrontational situations.
Trained new officers on post assignments, report writing, radio procedures, and department expectations.
Monitored shift performance, assigned duties, and resolved operational issues to maintain effective daily coverage.
Served as mentor and role model to junior officers.
Supervised and coordinated daily operations of patrol shifts of up to 10 officers.
Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
Supervised crowds at busy events to prevent injuries and property destruction.
Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
Evaluated department performance metrics, identifying areas for improvement and recommending corrective action plans.
Led shift briefings to inform officers of properties to check and individuals of note in local areas.
Relief Shift Supervisor
Lexington Medical Center | 2016 - 2017
Supervised patrol operations and maintained compliance with departmental policies and procedures.
Coordinated shift assignments and responded to priority calls requiring immediate field direction.
Mentored officers on report writing, radio procedures, and incident response protocols.
Reviewed daily reports for accuracy, completeness, and adherence to documentation standards.
Communicated with dispatch, supervisors, and partner agencies to support coordinated response efforts.
Enforced laws, investigated complaints, and resolved public safety concerns with sound judgment.
Maintained up-to-date knowledge on laws and regulations that heightened effectiveness in enforcing them within jurisdiction.
Trained junior officers on department procedures, policies, and best practices, resulting in a more effective workforce.
Inspected police officers for appearance.
Served as acting supervisor when necessary, effectively managing officer assignments and overseeing daily operations.
Demonstrated leadership capabilities during stressful situations providing guidance and support to fellow officers.
Led shift briefings to inform officers of properties to check and individuals of note in local areas.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Provided testimony in court proceedings.
Built excellent rapport and working relationship with the community to build trust and improve upon communication.
Police Officer
Lexington Medical Center | 2013 - 2016
Patrolled the medical campus to deter unauthorized activity and support patient, visitor, and staff safety.
Responded to alarms, disturbances, and emergencies with calm, policy-based intervention.
Coordinated with clinical staff and supervisors during security concerns and emergency response.
De-escalated disruptive behavior using verbal communication and conflict-resolution techniques.
Investigated complaints and suspicious activity, preserving evidence and supporting follow-up actions.
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Investigated and reported crimes, accidents, offenses, and damage to property.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Conducted searches of individuals, vehicles and premises.
Built excellent rapport and working relationship with the community to build trust and improve upon communication.
Security Officer
Lexington Medical Center | 2011 - 2013
Patrolled hospital grounds to monitor safety, deter unauthorized access, and maintain secure patient areas.
Responded to emergency calls, supporting staff during incidents, disturbances, and urgent security situations.
Monitored visitor and employee access to restricted areas, enforcing facility security procedures.
Documented incidents, suspicious activity, and safety concerns through clear and accurate reports.
De-escalated confrontations with calm communication while protecting patients, visitors, and staff.
Assisted with code responses and coordinated with clinical teams during safety-related events.
Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Completed full building and grounds patrols to spot and investigate concerns.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment.
Wrote detailed reports of all security breaches and investigations.
Resource Officer
Lexington Medical Center | 2010 - 2011
Monitored Behavioral Health patients utilizing a camera system.
Ensure safety and security of patients, staff and visitors.
Documented incidents, observations, and shift activity in clear, accurate reports.
Communicated with staff, patients, and visitors using professional de-escalation techniques.
Operated radios, surveillance systems, and access control equipment to maintain situational awareness.
Package Handler
UPS | 2008 - 2010
Sorted shipments by destination, using labels and scan information to route packages accurately.
Loaded packages onto delivery cars and trailers following weight, size, and destination guidelines.
Unloaded packages from trailers and containers while maintaining steady workflow and package integrity.
Inspected packages for damage and reported handling issues to support safe delivery standards.