NICHOLAS DEETER
Denver,PA
Overview
13
13
years of professional experience
Work History
Agent/Property Inspector
Unruh Insurance Agency
10.2023 - Current
- Informed clients of policies and procedures.
- Advised customers about new products and assisted customers in determining best insurance/financial product for needs.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Called prospective clients in market area to explain products offered and qualify leads.
- Inspected homes, identifying any hazards, and calculated rebuild cost estimates on which coverage requirements were based.
- Sent recommendation letters to existing customers requesting that they address potential future causes of claims and monitored progress.
Personal Care Giver
Self-Employed
01.2021 - 01.2023
- Monitored progress and documented patient health status changes to keep care team updated
- Worked flexible hours across night, weekend and holiday shifts
- Developed and maintained courteous and effective working relationships.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Senior Material Analyst
NT Concepts
08.2017 - 08.2020
- Reviewed/Analyzed applications and related sensitive materials to assess risk and ensure established guidelines were met and followed
- Organized and managed high volume of cases to ensure expedited processing while maintaining quality standards
- Communicated requests and instructions to field investigators concerning required coverage to ensure cases met established guidelines
- Utilized knowledge of internet-based systems to identify and develop information pertinent to cases
- Developed and maintained working knowledge of Federal Clearance Adjudication processes and regulations
- Assisted in revision of training guidelines and processes to ensure a more efficient and effective regimen for new hires.
Team Leader
Vitro Auto Glass
06.2011 - 04.2017
- Managed team of 20 to consistently meet and exceed production goals
- Monitored various line performance and inventory usage statistics in order to exceed efficiency targets
- Identified production imperfections, assigned grades and noted production concerns based on hourly inspections
- Assisted in troubleshooting and resolution of various problems related to equipment performance and safety
- Led floor training of new hires with particular emphasis on safety in industrial environment.
Education
Bachelor of Arts - Political ScienceEconomics
Edinboro University - Edinboro, PA
01.2012
Associate in Insurance -
The Institutes Knowledge Group
07.2023
Skills
- Strong analytical skills
- Diligent attention to detail
- Ability to multi-task in fast-paced environments
- Team-player who can also work independently
- Excellent oral and written communication skills
- Superior time management skills
Timeline
Agent/Property Inspector
Unruh Insurance Agency
10.2023 - Current
Personal Care Giver
Self-Employed
01.2021 - 01.2023
Senior Material Analyst
NT Concepts
08.2017 - 08.2020
Team Leader
Vitro Auto Glass
06.2011 - 04.2017
Bachelor of Arts - Political ScienceEconomics
Edinboro University - Edinboro, PA
Associate in Insurance -
The Institutes Knowledge Group