Nicholas Dembo

Conduct regular patrols of premises to ensure safety and security of property and personnel

• Monitor security came and alarm systems, responding promptly to any suspicious activities
• Provide access control by verifying identification and credentials of visitors and employees
• Prepare detailed incident reports and maintain accurate logs of daily activities
• Collaborate with law enforcement and emergency services during incidents.
• Arranged and planned comprehensive security plans with ten member security team to provide optimal security coverage of rainbow establishment
• Supervised team of 10 security personnel during shift
• Supervised team of five security personnel during shift

• Enforced mall policies and procedures to maintain a safe environment laid for shoppers and staff
• Assisted in managing crowd control during special events and peak shopping times
• Conducted regular inspections of parking areas, entrances, and exits
• Responded to emergency situations, providing first aid and coordinating with emergency responders
• Provided excellent customer service, assisting shoppers with inquiries and directions.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked and verified photo identification prior to granting facility access.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Corresponded with clients through email, telephone, or postal mail.
• Responded to inquiries from callers seeking information.
• Maintained confidentiality of information regarding clients and company.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered central telephone system and directed calls accordingly.
• Answered phone promptly and directed incoming calls to correct offices.
• Managed multiple tasks and met time-sensitive deadlines.
• Handled assignments independently with good judgement and critical thinking skills.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Provided clerical support to company employees by copying, faxing, and filing documents.