Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Dickinson

Evansville

Summary

Dynamic professional with extensive experience in customer service and vehicle maintenance, notably as a Manager at Rick's Sports Bar. Proven ability to enhance customer satisfaction and maintain a clean, organized environment. Skilled in schedule management and excellent navigation, consistently achieving operational efficiency and resolving disputes effectively.

Overview

25
25
years of professional experience

Work History

Uber Driver

Self Employed
10.2023 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Manager

Rick's Sports Bar
01.2006 - 10.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Ran day to day operations ordering food and materials needed.
  • Bookkeeping for the business.

Mechanic

Cerole Lanes
08.2004 - 01.2006
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Kept machines clean
  • These were A1 Brunswick Machines.

Mechanic

AMF Arc Lanes
01.2001 - 01.2005
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.

Education

Associate of Science - Bowling Lanes Management Degree

Vincennes University
Vincennes, IN
05-2006

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Vehicle maintenance
  • Punctuality
  • Cleanliness

Timeline

Uber Driver

Self Employed
10.2023 - Current

Manager

Rick's Sports Bar
01.2006 - 10.2023

Mechanic

Cerole Lanes
08.2004 - 01.2006

Mechanic

AMF Arc Lanes
01.2001 - 01.2005

Associate of Science - Bowling Lanes Management Degree

Vincennes University

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Nicholas Dickinson