Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
Back of House Team Member
Chick-fil-A Bradenton
06.2020 - 12.2021
Improved team morale with positive feedback and effective communication
Assisted with training new BOH staff members on established processes and goals
Developed strong problem-solving skills through adapting quickly to unforeseen challenges or changes within the busy kitchen environment
Education
Bachelor of Science - Mechanical Engineering
Florida Polytechnic University
Lakeland, FL
05.2027
Skills
AutoDesk AutoCAD Software
Microsoft Office Proficiency
Solidworks Certified
3D Printing and Additive Manufacturing
3D Modeling Techniques
Proficient in Drafting
Basic programming knowledge
Related Experience
Design & Build Team Member
Bridge Design and Fabrication Project, Lakeland FL September 2024 - November 2024
Designed and fabricated a scale model of a truss bridge using cardboard, focusing on structural integrity and load-bearing capacity.
Assembled bridge structure following accurate measurements, ensuring alignment and stability of the components.
Tested bridge performance under simulated load conditions to evaluate the effectiveness of the design and identify areas for improvement.
Design Team Member & Presentation Lead
Robotic Arm Design Project, Lakeland FL October 2023
Collaborated with a team of engineering students to design and prototype a robotic arm, focusing on mechanical assembly and programming tasks.
Applied principles of mechanical engineering to create a functional device that could perform specific tasks, such as grabbing and moving objects.
Led the development of the final presentation, effectively communicating project objectives, design choices, and outcomes to faculty and peers, enhancing public speaking and communication skills.