Dynamic leader with proven expertise in team training and operational oversight. Skilled in problem-solving and effective communication, committed to maintaining high standards in productivity and customer service.
Overview
7
7
years of professional experience
Work History
Shift Leader
Round One Entertainment
Sandy
08.2025 - Current
Supervised and led employees to uphold productivity and enhance customer service experience.
Trained and mentored new team members on company policies and procedures to ensure consistency in service delivery.
Managed cash registers, processing transactions accurately and efficiently.
Ensured cleanliness and safety standards were maintained throughout the facility.
Department Lead
Megaplex Theaters
Sandy
04.2019 - 07.2024
Supervised daily theater operations, enhancing service delivery and team productivity.
Led and supported team members to achieve individual and collective goals.
Trained new employees on customer service standards and operational procedures.
Managed inventory and supplies, ensuring seamless concessions operations.