Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Finger

Tempe,AZ

Summary

Recent graduate of a Bachelor of Science in Business Administration, with a focus on Management, equipped with a strong foundation in organizational leadership, strategic planning, and team collaboration. A driven and hardworking individual with a proven ability to learn quickly, eager to apply academic knowledge, and a passion for continuous growth to advance in a professional career.

Overview

6
6
years of professional experience

Work History

Broista

Dutch Bros
Flagstaff, AZ
10.2023 - 07.2025
  • Provided outstanding customer service in a fast paced environment, fostering welcoming experiences while maintaining strong relationships with regular customers.
  • Effectively managed transactions during high volume periods, highlighting strong communication skills.
  • Assisted in the training of new employees, and ensured proper guidelines were followed while educating on daily procedures.

Banquet Server

Little America
Flagstaff, AZ
10.2022 - 12.2023
  • Successfully assisted in coordinating and executing over 150 banquet events.
  • Utilized strong time management to ensure guest satisfaction during catered events.
  • Effectively managed guests' requests and issues, ensuring all problems were resolved.
  • Coordinated with kitchen staff to ensure smooth service flow.

Server

Black Bear Diner
Cottonwood, AZ
05.2021 - 12.2021
  • Took orders, served food and beverages, and provided excellent customer service to ensure a positive dining experience.
  • Collaborated with kitchen staff to ensure the timely delivery and accuracy of orders.
  • Recognized as a top performer for consistently receiving high customer satisfaction.

Team Leader

Harkins Theatres
Sedona, AZ
04.2019 - 09.2021
  • Greeted customers as they entered, provided information about showtimes, seating options and promotions.
  • Processed transactions accurately and efficiently ensuring satisfaction of guests.
  • Collaborated with team members to maintain a cleanly environment.
  • Trained new employees on daily operations and procedures, providing clear guidance to optimize the efficiency and workflow.

Education

Bachelor of Science - Business Administration in Management

Northern Arizona University
Flagstaff, AZ
05-2025

Skills

  • Communication
  • Problem solving
  • Critical thinking
  • Time management
  • Leadership
  • MS Office and Excel
  • Conflict resolution
  • Relationship building
  • Multitasking
  • Computer skills
  • Troubleshooting

Timeline

Broista

Dutch Bros
10.2023 - 07.2025

Banquet Server

Little America
10.2022 - 12.2023

Server

Black Bear Diner
05.2021 - 12.2021

Team Leader

Harkins Theatres
04.2019 - 09.2021

Bachelor of Science - Business Administration in Management

Northern Arizona University

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