Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Frankel

Reno,NV

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication and interpersonal skills. Ready to tackle new challenges and contribute to team success to achieve positive results with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Freight Crew Member

Kroger
11.2024 - Current

I ensure shelves are stocked and organized, while also assisting customers and maintaining a clean and orderly store environment. My duties include unloading deliveries, stocking shelves, rotating stock, and managing displays.

  • Maintained a clean and safe work environment, adhering to safety regulations and protocols.
  • Organized products to streamline packing procedures.

VIP Host / Experience Curator

Insomniac Events
10.2022 - Current

I am responsible for ensuring the comfortable and memorable experience of VIP guests, coordinating event operations and providing exceptional customer service. My duties include greeting, escorting, and anticipating the needs of VIPs, manage requests, arranging upgrades, and building relationships with high-value clients.

  • Adapted quickly to changing circumstances during events, implementing contingency plans as needed without compromising guest experiences.
  • Demonstrated exceptional problem-solving skills to address client concerns in a timely manner, reinforcing a reputation for outstanding service.

Delivery Driver

Amazon / Styx Logistics
01.2022 - 07.2023

I safely and efficiently delivered packages to customers, and improved their satisfaction while adhering to time schedules and safety regulations. My duties included loading and unloading packages, navigating delivery routes, interacting with customers, and managing paperwork.

  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Host/Server, Line Cook

Pine State Biscuits Restaurant
08.2020 - 03.2023

Greeted guests, took orders, managed serving food and beverages, and generally provided a smooth and positive dining experience, along with excellent customer service. My duties as line cook included preparing food items according to recipes and standards, ensuring timely service and maintaining high standards of food quality and hygiene.

Education

Recreation Management

Sierra Nevada University
Incline Village

Skills

  • Strong Interpersonal and Communication Skills, Active Listening, Problem-Solving, Empathy, Time Management, Conflict Resolution, Technical Proficiency, Patience, Adaptability, Team Collaboration

Timeline

Freight Crew Member

Kroger
11.2024 - Current

VIP Host / Experience Curator

Insomniac Events
10.2022 - Current

Delivery Driver

Amazon / Styx Logistics
01.2022 - 07.2023

Host/Server, Line Cook

Pine State Biscuits Restaurant
08.2020 - 03.2023

Recreation Management

Sierra Nevada University