Nicholas Friend
Ivydale,WV
Summary
Resourceful professional with expertise in business management, landscaping, and mechanical repair. Led operations of a successful landscaping business, overseeing equipment maintenance and repairs while fostering strong customer relationships. Experienced in fast-paced restaurant environments, showcasing teamwork and organizational skills. Committed to delivering high-quality service and driving operational efficiency.
Overview
5
5
years of professional experience
Work History
Co-Owner/Startup Founder
Mahan Mowing
Clay, West Virginia
07.2025 - 06.2026
- Maintained equipment, ensuring all tools were safe and operational.
- Coordinated scheduling of mowing and landscaping services with team members.
- Managed daily lawn care operations for residential and commercial properties.
- Communicated effectively with clients to understand their landscaping needs.
- Developed and implemented efficient workflows for service delivery.
- Oversaw inventory management for landscaping supplies and equipment.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Served as primary mechanic for maintenance and repairs of all company-owned equipment.
Bus Boy/Dishwasher
Lloyds Restraunt
Flatwoods, West Virginia
07.2021 - 06.2023
- Operated industrial dishwashing machines according to safety and efficiency guidelines.
- Assisted kitchen staff by organizing and restocking clean dishes and utensils.
- Cleared and sanitized dining tables, ensuring a tidy restaurant atmosphere for guests.
- Monitored inventory of cleaning supplies, reporting shortages to management promptly.
- Stocked service areas with clean plates, bowls, cups, and other items.
- Provided excellent customer service in fast-paced dining environment.
- Assisted in preparing and serving food and beverages to customers.
- Handled cash transactions accurately and processed payments efficiently.
- Resolved customer complaints swiftly to enhance guest satisfaction experience.
Education
High School Diploma -
Clay County High School
Clay, WV06-2026
Skills
- Entrepreneurial leadership
- Small business operations
- Project management
- Marketing expertise
- Sales strategies
- Customer retention
- Customer service
- Inventory management
- Scheduling coordination
- Workflow optimization
- Team collaboration
- Networking strategies
- Recruiting and training
- Decision-making
- Problem resolution
- Adaptability in fast-paced environments
- Effective communication
- Innovation mindset
- Mechanical Knowledge
- Equipment maintenance
- Point of sale operation
- Refund handling
- Patience and empathy
- Positive attitude
- Patience and empathy
Timeline
Co-Owner/Startup Founder
Mahan Mowing
07.2025 - 06.2026
Bus Boy/Dishwasher
Lloyds Restraunt
07.2021 - 06.2023
High School Diploma -
Clay County High School