Nicholas Gaither
Gretna,LA
Summary
Best employee you could find. Ask any of my old jobs Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
8
8
years of professional experience
Work History
Driver/Crematory Operator/Team Leader-Trainer
Pet Angel
Harvey, LA
05.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Stocker
Red White and Blue Thrift Store
11.2020 - 05.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Increased repeat business through exceptional customer service and relationship building.
- Provided exceptional customer service by addressing concerns promptly and effectively.
UPS Driver Helper
UPS
Harvey
11.2017 - 01.2019
- Load and unload the truck and drop off packages
- Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
Crew Member and Trainer
Dairy Queen
06.2017 - 10.2017
Crew Leader and Trainer
Sonic Drive-In
07.2016 - 06.2017
Education
High school diploma -
John Ehret High School
Marrero, LA05.2016
Skills
- Load & Unload
- Delivery Driver Experience
- Warehouse Experience
- Installation (Less than 1 year)
- Customer Service
- Time Management
- Employee Training
- Health and safety compliance
- Scheduling Coordination
- Production Management
- Production Planning
- Machine Operation
- Production Reporting
- Operations Management
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Client Relations
- Customer satisfaction measurement
Personal Information
Relocation: Anywhere
Awards
Employee of the Month, 09/01/17, After 2 months of working at one of my old jobs, I was rewarded Employee of the Month.
Timeline
Driver/Crematory Operator/Team Leader-Trainer
Pet Angel
05.2021 - Current
Stocker
Red White and Blue Thrift Store
11.2020 - 05.2021
UPS Driver Helper
UPS
11.2017 - 01.2019
Crew Member and Trainer
Dairy Queen
06.2017 - 10.2017
Crew Leader and Trainer
Sonic Drive-In
07.2016 - 06.2017
High school diploma -
John Ehret High School