Nicholas Garnier
Cave Junction,OR
Summary
Dedicated resort associate with strong customer service and attention to detail. Proven ability to enhance guest experiences and streamline operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Resort Associate
Out N About Treehouse Treesort
Cave Junction, OR
02.2026 - Current
- Facilitated guest check-in and check-out processes, enhancing overall customer satisfaction.
- Assisted in maintaining resort grounds, ensuring clean and welcoming environment for guests.
- Provided information about resort amenities and local attractions, improving guest experience.
- Coordinated daily activities and events for guests, fostering community engagement and enjoyment.
- Promoted a welcoming atmosphere, greeting guests upon arrival and providing personalized assistance throughout their stay.
- Enhanced guest experience by providing exceptional customer service and promptly addressing their needs.
- Enabled smooth check-in/check-out processes by efficiently handling room assignments, keys distribution, and billing inquiries.
Chipper Operator
Pacific Ridgeline Forestry
Selma, OR
09.2023 - Current
- Operated chipper equipment, ensuring compliance with safety standards and operational protocols.
- Conducted regular maintenance on machinery, minimizing downtime and enhancing productivity.
- Collaborated with team members to streamline wood processing workflows and improve efficiency.
- Trained new operators on equipment handling and safety procedures, fostering a culture of safety.
Parts Specialist
Treehouses.com
Cave Junction, OR
08.2022 - 07.2025
- Managed inventory levels and tracked parts availability to ensure timely fulfillment of customer orders.
- Facilitated communication between suppliers and internal teams to streamline procurement processes.
- Analyzed customer needs and provided tailored solutions, enhancing service quality and client satisfaction.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
Maintenance Technician
Out N About Treehouse Treesort
Cave Junction, OR
08.2022 - 07.2025
- Conducted routine inspections of facilities to identify maintenance needs and ensure safety compliance.
- Performed repairs on equipment, including electrical systems and plumbing, enhancing operational efficiency.
- Developed preventative maintenance schedules, reducing downtime and extending equipment lifespan.
- Collaborated with team members to troubleshoot complex mechanical issues, improving problem-solving processes.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Installed new locks, door handles, and door closers.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Zipline Guide
Treehouse Ziplines
Cave Junction, OR
04.2024 - 04.2025
- Led safety briefings to ensure compliance with zipline operational standards.
- Conducted pre-ride equipment inspections to maintain operational efficiency.
- Enhanced guest experience through engaging storytelling and personalized interactions.
- Collaborated with team members to streamline zipline operations and reduce wait times.
- Monitored weather conditions and made real-time decisions for ride safety.
- Increased customer satisfaction by maintaining a safe and enjoyable environment during zipline activities.
- Ensured optimal safety for guests by conducting pre-zipline equipment checks and providing clear instructions.
Education
High School Diploma -
State Of California
Sacramento, CASkills
- Team player attitude
- Shipping and receiving
- Returns processing
- Packaging and labeling
- Troubleshooting skills
- Safety awareness
- Equipment inspection
Timeline
Resort Associate
Out N About Treehouse Treesort
02.2026 - Current
Zipline Guide
Treehouse Ziplines
04.2024 - 04.2025
Chipper Operator
Pacific Ridgeline Forestry
09.2023 - Current
Parts Specialist
Treehouses.com
08.2022 - 07.2025
Maintenance Technician
Out N About Treehouse Treesort
08.2022 - 07.2025
High School Diploma -
State Of California