Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sharlene Fernandez

Saint Cloud,Florida

Summary

Adept at enhancing guest experiences and facility operations, my tenure at Pet Paradise showcased my ability to ensure animal safety and uphold cleanliness standards, directly contributing to a healthier environment. As a multilingual team player, I excel in guest relations and time management, skills that have consistently improved service delivery and operational efficiency.

Overview

2
2
years of professional experience

Work History

Resort Associate

Pet Paradise
08.2023 - Current
  • Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
  • Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Enhanced facility cleanliness, minimizing risk of disease transmission among dogs in the facility.

Hostess

Mito Sushi And Grill
05.2022 - 08.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.

Education

High School Diploma -

Harmony High School
Saint Cloud
05.2024

Skills

  • Team player attitude
  • Grounds Maintenance
  • Multilingual Proficiency
  • Guest Relations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Resort Associate

Pet Paradise
08.2023 - Current

Hostess

Mito Sushi And Grill
05.2022 - 08.2022

High School Diploma -

Harmony High School

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Sharlene Fernandez