Nicholas Gaylord
Wilmington,NC
Summary
Dynamic retail professional with a proven track record at Sam's Club, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through attentive engagement and efficient problem-solving. Proficient in cash handling and inventory management, consistently contributing to sales targets and maintaining a clean, organized environment.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate/Stocker
Sam's Club
08.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Waiter/Server Assistant
Michael’s Seafood
03.2021 - 08.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Cashier
Stone Theatres
03.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Bachelor of Science - Political Science
East Carolina University
Greenville, NC05-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Reliability and punctuality
- Money handling
- Cash register operation
Timeline
Retail Sales Associate/Stocker
Sam's Club
08.2024 - Current
Waiter/Server Assistant
Michael’s Seafood
03.2021 - 08.2022
Cashier
Stone Theatres
03.2019 - 03.2020
Bachelor of Science - Political Science
East Carolina University
Similar Profiles
Amanda MorganAmanda Morgan
Assistant Director at Sam's Club Kids Club/Bright HorizonsAssistant Director at Sam's Club Kids Club/Bright Horizons
TERESA LAWRENCETERESA LAWRENCE
Front End Associate at Sam's ClubFront End Associate at Sam's Club
Adan Vilches MoraAdan Vilches Mora
Store Receiver at Sam's ClubStore Receiver at Sam's Club
Brian GarzaBrian Garza
Sales and Training Manager at Sam's ClubSales and Training Manager at Sam's Club
Lauren StrnadLauren Strnad
Substitute Teacher, K-Eighth Grade at ESS/ Pender County SchoolsSubstitute Teacher, K-Eighth Grade at ESS/ Pender County Schools