Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Geiger

Yorkshire,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Day Trader

Self-employeed
Yorkshire, OH
05.2021 - Current
  • Stayed up-to-date on Cryptocurrency marketplace trends and researched items in detail.
  • Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
  • Monitored market trends, competitor strategies and market suppliers to evaluate opportunities to reduce costs.
  • Developed solutions to meet market gaps and drive sales.
  • Performed complete audit of currencies contracts and code to identify highest possible results.

Home Remodeler

Self-employeed
Yorkshire, OH
05.2021 - 07.2023
  • Cleaned or prepared construction sites to eliminate hazards.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Coordinated phases of construction projects from inception to completion.
  • Positioned, aligned or sealed concrete wall sections or pipes.
  • Lubricated, cleaned or repaired machinery or equipment.

Shipping and Receiving Clerk

Ohio Paint and Production Company
Osgood, OH
04.2020 - 05.2021
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared specific entry-ways and doors for painting by utilizing air powered tools.
  • Fixed cosmetic damages of doors using bonding agents, sandpaper, and cleaning materials.

Wireless Internet Technician

New Knoxville Telephone Co.
New Knoxville, OH
01.2018 - 02.2020
  • Evaluated equipment and components to locate problems and remove faulty parts.
  • Kept to tight schedule of more than 5 appointments each day.
  • Taught customers how to keep systems operational and well-maintained.
  • Performed job tasks while complying with company's safety procedures and guidelines.
  • Maintained clean tools, test equipment and work motor vehicles.
  • Coordinated efforts with other workers involved in installing and maintaining equipment and components.
  • Provided key information to customers, educating on equipment, products and services.
  • Dispatched to various sites to perform maintenance on failed equipment.
  • Repaired equipment with new parts and replaced inoperable items.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.

Help Desk Support Technician

Intellect Technology / Layer 3 Technologies
Minster, OH
01.2014 - 02.2016
  • Opened service tickets for clients, documenting user information and description of problem.
  • Assisted customers with instructional support and product troubleshooting.
  • Supported customers with password resets and account customization.
  • Resolved Level 1 technical issues with software, hardware and peripherals.
  • Documented issues in bug tracking system for reporting.
  • Recorded complaints, product deficiencies, returned orders and other customer documentation in system.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Maintained records, logs and lifecycle documentation of work requests.
  • Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries.
  • Identified opportunities to upsell technical products and services, boosting revenues to existing accounts.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.
  • Developed training materials and procedures or trained new employees in proper use of hardware or software.

Education

Some College (No Degree) - Advanced Manufacturing Technology

Rhodes State Community College
Lima

Skills

  • Customer Service
  • Computer Skills
  • CRM Software
  • Customer Needs Assessment
  • Critical Thinking
  • Documentation
  • Microsoft Office
  • Market Research
  • Verbal and Written Communication
  • Regulatory Compliance

Timeline

Day Trader

Self-employeed
05.2021 - Current

Home Remodeler

Self-employeed
05.2021 - 07.2023

Shipping and Receiving Clerk

Ohio Paint and Production Company
04.2020 - 05.2021

Wireless Internet Technician

New Knoxville Telephone Co.
01.2018 - 02.2020

Help Desk Support Technician

Intellect Technology / Layer 3 Technologies
01.2014 - 02.2016

Some College (No Degree) - Advanced Manufacturing Technology

Rhodes State Community College

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Nicholas Geiger