Nicholas Genco
Surprise,AZ
Summary
Dynamic Inventory Specialist with proven expertise at Rauch North America in optimizing inventory control and enhancing operational efficiency. Skilled in SAP and data analysis, I excel in problem-solving and team leadership, achieving significant improvements in accuracy and productivity while fostering a culture of safety and continuous improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Rauch North America
Waddell, AZ
06.2022 - Current
- Performed regular cycle counts to maintain accuracy of inventory records.
- Set up and maintained accurate item master data in the inventory management system.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
- Trained warehouse staff on inventory management best practices and system usage.
- Coordinated with purchasing department to ensure timely replenishment of stock.
- Developed and enforced inventory control policies and procedures to ensure compliance and operational efficiency.
- Analyzed stock levels and processes to predict inventory problems and formulate solutions.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Customer Service Representative/ Sales Rep
Graybar Electric
Phoenix, AZ
08.2021 - 05.2022
- Managed variety of customer service calls and administrative tasks to resolve customer issues quickly and efficiently
- Cross-trained numerous people and provided back-up for other customer service representatives when needed
- Processed orders via SAP system and collaborated with customer systems to integrate to work with SAP to offer customers exceptional service
- Handle lead accounts averaging over $500k in sales monthly
- Proficient in SAP, Microsoft word, Microsoft office, Microsoft excel and Power apps
- Resourceful in problem solving to ensure customer has a rememberable service each order
- Customer retention on all previous accounts and new accounts added with increase in sales
Assistant Warehouse Supervisor
Graybar Electric
Phoenix, AZ
08.2019 - 07.2021
- Assign work to warehouse workers, track productivity of work and ensure all work is complete on a daily basis
- Work closely with management to recognize and develop or correct operational problems and or issues
- Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behaviors
- Provide recommendations on process improvement and assists in implementation
- Provide supervision and labor to perform warehousing and stock management
- Continue to develop the training and development department to show continuous improvement and organizational effectiveness
- Participates in process-improvements activities, providing input to develop/document procedures
Lead Cable Technician
Cable Solutions
Phoenix, AZ
02.2017 - 07.2019
- Install and service cabling infrastructure and devices for Data, Audio Visual, and CCTV; includes pre-wiring, installation, termination, testing, reporting, and labelling per specifications and drawings
- Flexibility to work in a variety of environments, from construction sites to finished corporate offices
- Complete detailed and accurate paperwork
Owner operator
Elite Detailing
Surprise, AZ
08.2015 - 01.2017
- Managing all aspects of the business such as Accounting, Marketing, Budgeting, and PR
- Developed and built the business from startup to generate a steady sales increase by leveraging accounts to build credibility and introducing new sales tools and marketing collateral establishing a strong customer base of car enthusiast, and commercial business
- Fostering excellent relationships and referrals by building trust and support with customer's
- Hiring, training, and supervising the specialists providing guidance in the use of products, on the job safety guidelines, customer interactions, and effective presentation of detailing
- Established a market plan and managed sales in the marketplace
Skills
- Inventory management
- Cycle counting
- Data analysis
- Warehouse organization
- Inventory control
- SAP usage
- Process improvement
- Team leadership
- Problem solving
- Warehouse safety
- Project management
- Self motivation
- Shipping procedures
- Inventory monitoring
- Discrepancy resolution
- Inventory organization
- Inventory reconciliation
- SAP software
- OSHA 10
- OSHA 30
- Decision-making
Certification
- OSHA 10
- OSHA 30
- Forklift Certified
Timeline
Inventory Specialist
Rauch North America
06.2022 - Current
Customer Service Representative/ Sales Rep
Graybar Electric
08.2021 - 05.2022
Assistant Warehouse Supervisor
Graybar Electric
08.2019 - 07.2021
Lead Cable Technician
Cable Solutions
02.2017 - 07.2019
Owner operator
Elite Detailing
08.2015 - 01.2017
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