Nicholas Giachetti
Liverpool,NY
Summary
Dedicated Automotive Technician with experience in both an automotive shop and less fortunate locations such as on a busy highway or a members driveway. Proven ability to assess situations related to vehicle issues and complete a skill-based resolution to get the vehicle back on the road as efficiently as possible. Always looking for new growth opportunities to further my knowledge of all the automotive systems, both OEM and aftermarket.
Overview
4
4
years of professional experience
Work History
Emergency Roadside Technician
AAA
East Syracuse, New York
10.2022 - Current
- Provided roadside assistance, including jump-starts and tire changes.
- Conducted vehicle diagnostics to identify issues quickly and accurately.
- Communicated with customers to explain services and ensure satisfaction.
- Maintained tools and equipment in proper working condition for safety.
- Collaborated with dispatch to prioritize service calls effectively.
- Followed safety protocols while performing tasks in various weather conditions.
- Trained new technicians on best practices for roadside assistance services.
- Assisted in training new technicians on proper procedures and techniques when performing roadside repairs.
- Maintained accurate records of all servicing activities in the company database.
- Evaluated the condition of tires, brakes, suspension components, exhaust systems, and other major components of vehicles during inspections.
- Provided timely responses to customer inquiries regarding services performed on their vehicles.
- Demonstrated strong problem-solving skills through troubleshooting various issues related to vehicle maintenance.
- Followed up with customers after service visits to ensure satisfaction with work performed.
Automotive Technician
Crest Acura
Syracuse, New York
09.2021 - 09.2025
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Performed routine maintenance on various Acura models following manufacturer specifications.
- Collaborated with team members to complete complex repair tasks efficiently.
- Assisted customers by explaining repair processes and answering technical questions.
- Ensured compliance with safety standards while working in the service shop.
- Trained new technicians on equipment use and best practices for vehicle maintenance.
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Operated a variety of shop equipment safely and efficiently.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Monitored shop equipment to maintain safe working condition.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Conducted test drives before and after repair services.
- Reviewed work orders and discussed with supervisors.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Repaired, replaced and adjusted brakes.
- Completed standard inspections to assess wear and damage to vehicles.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Education
High School Diploma -
West Genesee
Camillus, NY09-2019
Diploma of Completion - Automotive Technology
OCM Boces
East Syracuse, NY09-2019
Skills
- Vehicle diagnostics
- Tire inspection
- Roadside assistance
- Safety compliance
- Equipment maintenance
- Customer service
- Tire changing
- Fuel delivery
- Roadside customer service
- Battery jumpstarting
- Emergency repairs
- Lockout assistance
- Stress tolerance
- Automotive diagnostics
Affiliations
- Enjoy car shows and working on my personal vehicle.
- Helping friends and family out when they need repairs done on their vehicles.
- Enjoy spending time with friends and family.
- Enjoy going to concerts
- Enjoy traveling
Accomplishments
- Was apart of the National Technical Honor Society in my OCM Boces program
- Received the Syracuse Auto Dealers Association award in OCM Boces
Timeline
Emergency Roadside Technician
AAA
10.2022 - Current
Automotive Technician
Crest Acura
09.2021 - 09.2025
High School Diploma -
West Genesee
Diploma of Completion - Automotive Technology
OCM Boces