Nicholas Girard
Coventry
Summary
Strives to grow within a company to expand knowledge in the technology industry. Keeps current on new trends and advances in technology on a daily basis. At Ocean State Credit union as a senior systems Administrator I perform everyday IT essentials as well as running the End of Day process which I personally built in Automic. In addition I implemented Remote Deposit Capture among other enhancements for the credit union. Hobbies include Photography (nick5150.tumblr.com) and playing lead guitar in a family band with my father, uncle and cousin.
Overview
21
21
years of professional experience
1
1
Certification
Work History
IT Systems Administrator
Ocean State Credit Union
10.2014 - Current
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
- Implemented effective monitoring solutions to track system performance metrics, enabling proactive issue resolution.
- Maintained vendor relationships and negotiated contracts for cost-effective procurement of hardware and software solutions.
- Streamlined IT processes with the implementation of automation tools, improving overall efficiency.
- Participated in regular audits of IT infrastructure, ensuring compliance with industry standards and internal company policies.
- Improved user experience by troubleshooting application issues and collaborating with developers on necessary updates or enhancements.
Technical Support
Community College of Rhode Island
01.2012 - Current
- Technical support across all campuses for classroom, theater, and staff equipment such as PC's, laptops, tablets, projectors, cameras and audio equipment
Computer and Network Support
Home and small business computer and network support
01.2007 - Current
- Home and small business computer and network support, including new system builds, virus removal and break/fix
- Multiple clients throughout Rhode Island
Event Organizer
Gibbs College
01.2006 - 01.2007
- Responsible for organizing, advertising, and administrating on campus PC gaming tournaments for local high school students
IT Work Study Assistant
Gibbs College
01.2004 - 01.2006
- IT Work Study assistant responsible for computer hardware and software maintenance and upgrades
Education
Associates Degree - Information Technology Security
Gibbs College
Cranston, RI01.2006
Certificate - PC Network Operations & Support Specialist
Gibbs College
Cranston, RI01.2004
Skills
- Windows 7 - 11
- Windows server 2016 - 2025
- Fiserv DNA
- Fiserv Prologue
- Fiserv Client360
- Automic automation system
- Veritas Backup Exec
Certification
- CompTIA A+, CERTIFIED
- CompTIA Network+, CERTIFIED
Timeline
IT Systems Administrator
Ocean State Credit Union
10.2014 - Current
Technical Support
Community College of Rhode Island
01.2012 - Current
Computer and Network Support
Home and small business computer and network support
01.2007 - Current
Event Organizer
Gibbs College
01.2006 - 01.2007
IT Work Study Assistant
Gibbs College
01.2004 - 01.2006
Associates Degree - Information Technology Security
Gibbs College
Certificate - PC Network Operations & Support Specialist
Gibbs College
Similar Profiles
Jade PerrodinJade Perrodin
Loan Officer at Pelican State Credit UnionLoan Officer at Pelican State Credit Union
Angel BambergAngel Bamberg
Teller at State Employees Credit Union of MarylandTeller at State Employees Credit Union of Maryland
Jade PerrodinJade Perrodin
Loan Officer at Pelican State Credit UnionLoan Officer at Pelican State Credit Union