Nicholas Glover
Neptune Beach,FL
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes Project management, accounts receivable, Social media management, Inside/outside sales, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
Owner/Director of Operations and Sales
Maxxed Home Services
Jacksonville, FL
02.2023 - Current
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Managed sales presentations to promote product and brand benefits.
Operations Director
The Copper Closet
01.2021 - 02.2023
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Project managed new franchisees store locations for: Construction, Inventory Planning, and Safety.
- Managed and reported organizational finances.
- Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
Project Manager
Digworks
02.2020 - 01.2021
- Prepared job sites for work plans by measuring and marking different distances/Inventory lists.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with knowledgeable professionals to grow understanding of principles and construction standards to further progress sales department.
Sales Executive / Project Planner
Hardscapes Pro
06.2018 - 02.2020
- Established planning objectives for projects by identifying key issues, approaches and performance metrics.
- Made appropriate changes and modifications to project plans to meet organizational needs.
- Maintained open communication by presenting regular updates on project status to customers.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Education
High School Diploma -
Mandarin High School
Jacksonville, FL06.2017
Skills
- Quick Learning Adaptability
- Managing Vendor Relationships
- Negotiations
- Customer Satisfaction
- Project Planning
- Business and career oriented
- Sales Leadership
- Social Media Management
Websites
References
References available upon request.
Timeline
Owner/Director of Operations and Sales
Maxxed Home Services
02.2023 - Current
Operations Director
The Copper Closet
01.2021 - 02.2023
Project Manager
Digworks
02.2020 - 01.2021
Sales Executive / Project Planner
Hardscapes Pro
06.2018 - 02.2020
High School Diploma -
Mandarin High School
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