Experienced Senior Field Service Technician with a extensive background in maintaining a wide range of equipment. Adept in equipment repair, testing and calibration. Organized, reliable, and follow all safety protocols and company standards.
Overview
12
12
years of professional experience
Work History
Sr. Field Service Technician
Tesla O&M
Riverside, CA
04.2013 - Current
Completed scheduled appointments on time to drive quality service.
Provided technical support for the installation and commissioning of new equipment.
Diagnosed problems with electrical circuits using multimeters and other testing instruments.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Utilize all back-end programs and software (SCA, Grid, Telescope, Pariscope, SGMP, Powerhub, etc.). to diagnose and repair both 3rd party and proprietary equipment.
Worked on and completed thousands of installations during my time as an installer and Crew Lead.
Completed multiple commercial jobs in company record time.
I train new hires on job expectations, safety controls, and instill a good work ethic by leading the jobs and being the example
Have installed solar in both the East and West coast of the United States with the company including Maryland, Virginia, Delaware, Arizona, California and Nevada.
Manage my schedule and routes to save time and to meet customer expectations.
Have worked the last 4 years as a lone worker and able to meet all expected Field Service Goals.
I have constant communication with vendors and management for troubleshooting and equipment replacements.
Education
High School Diploma -
Chaffey College
Rancho Cucamonga, CA
07-1999
Skills
Interdepartmental collaboration
Hardware support
Effective testing of components
Field service management
Record keeping
Installation and maintenance
Read single-line diagrams
Read construction drawings
Use all power tools
Maintain fleet vehicles
Communicate well with customers and vendors
Utilize all back-end software to troubleshoot, diagnose, and repair equipment