Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Head of Partnerships
Allopay
01.2023 - Current
Implemented account diagnostics, relationship analysis, and engagement execution.
Developed annual account objectives and formalized client communications for communication of goals and plans.
Used MS Excel to analyze data and PowerPoint to share information with team members.
Built a reputation as a trusted advisor among partners by consistently delivering exceptional service and support.
Contributed to revenue growth by driving successful partner marketing campaigns that generated new business opportunities.
Account Manager
PaymentCloud
01.2022 - 01.2023
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Relationship Manager, Banking Operations
Tognola Group
09.2018 - 07.2021
Analyzed complex financial data from multiple sources in order to provide comprehensive recommendations tailored specifically for each client''s unique situation.
Collaborated with cross-functional teams to develop new products and services tailored to the needs of relationship banking customers.
Intern
ZA Management
05.2016 - 09.2016
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.