Nicholas Gross
Auburn Hills
Summary
Accomplished Information Security Analyst with a proven track record at Blue Cross Blue Shield of MI, showcasing expertise in Python and exceptional problem-solving abilities. Developed innovative automation scripts and fostered strong cross-functional relationships, significantly enhancing operational efficiency and compliance.
Overview
8
8
years of professional experience
Work History
Information Security Analyst II
Blue Cross Blue Shield of MI
03.2021 - Current
- Provisions mainframe application access.
- Provisions Active Directory access.
- Provides second-level support for escalated IT issues, diagnosing and resolving complex technical problems for end-users and ensuring minimal downtime.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Develops scripts for automation using Python to streamline routine tasks.
- Administers CyberArk access for the enterprise.
- Designs PowerShell scripts to automate CyberArk safe and account creation.
- Collaborates with audit teams to ensure compliance with industry standards and organizational policies.
Information Security Analyst I
Blue Cross Blue Shield of MI
02.2019 - 03.2021
- Oversaw team email correspondence, ensuring prompt responses and accurate follow-ups to support operational needs.
- Assisted with the deployments of new applications.
- Developed and maintained courteous and effective working relationships.
- Provisioned various application access.
- Mentored yearly and seasonal interns.
Information Security Intern
Blue Cross Blue Shield of MI
01.2017 - 02.2019
- Organized and detail-oriented with a strong work ethic.
- Created reports using Excel and PowerBI.
- Gathered and organized data to ensure audit requirements were met.
- Esatablished collaborative relationships with cross-functional teams to enhance communication and drive successful project outcomes.
Education
Master of Science - Cyber Security
Oakland University
Rochester, MI04-2025
Bachelor of Science - Computer Science
Oakland University
Rochester, MI12-2018
Skills
- Python
- Visual Basic
- Active Directory
- PowerShell
- CyberArk
- ACF2
- Audit support
- Customer support
Timeline
Information Security Analyst II
Blue Cross Blue Shield of MI
03.2021 - Current
Information Security Analyst I
Blue Cross Blue Shield of MI
02.2019 - 03.2021
Information Security Intern
Blue Cross Blue Shield of MI
01.2017 - 02.2019
Master of Science - Cyber Security
Oakland University
Bachelor of Science - Computer Science
Oakland University