Nicholas Guimond
Windsor,CT
Summary
Since obtaining my Associate's Degree in Criminal Justice from Manchester Community College, I've worked several diverse, customer service oriented-public contact jobs. These roles made me further realize my desire to work as a Police Officer, which I have been for the City of Hartford since May, 2021.
Overview
9
9
years of professional experience
Work History
Police Officer
City Of Hartford
253 High Street, Hartford, CT
05.2021 - Current
- Performance of law enforcement duties involving the protection of life and property, the prevention of crime, the apprehension of crime suspects, investigation of motor vehicle accidents, traffic enforcement, among various other duties. Primary function is responding to various criminal and non-criminal calls for service daily, the preservation of peace and working with the community.
- Utilization of adaptive communication and deescalation skills when interacting with a diverse community, fostering trust between law enforcement and the citizens served.
- Preparing accurate, detailed, and timely documentation of calls for service in the form of incident reports, arrest reports, or Connecticut Uniform Police Crash (PR-1) Reports.
- Ability to work in a fast paced, high stress environment.
Driver Coordinator/Porter
MobilityWorks
104 Pitkin Street, East Hartford, CT
08.2019 - 05.2021
- Scheduled pick-up's and drop-off's of customer-owned vehicles.
- Scheduled other miscellaneous tasks on calendar, avoiding scheduling conflicts.
- Ensured efficient use of company resources and drivers.
- Supervised the drivers and porters to ensure they perform job responsibilities (delivery runs, tasks on company vehicle lot and other work as necessary).
- Maintained vehicle inventory on the lot (included communication with freight trucks dropping off vehicles, checking in vehicles, inspecting vehicles for damage, prepping vehicles, and detailing vehicles.)
- Accounted for all vehicles on the lot by Vehicle Identification Number (VIN), and imported data into Excel documents.
- Photographed inventory vehicles, and uploaded the images onto the company's website.
- Engaged in frequent communication with the sales consultants, service manager, general manager, and drivers to accomplish necessary tasks in a timely and efficient manner.
- Ensured facilities were clean and orderly.
- Delivered and picked up parts when necessary.
- Ensured safe transportation of clients in wheelchairs; ensuring proper restraints, seat belt usage and other necessary safety precautions, within compliance of state law and company regulations.
- Greeted and helped clients as they entered the showroom.
- Aided clients in finding proper point of contact for product inquiries.
Porter
Liberty Honda (Executive Auto Group)
71 W. Service Road, Hartford, Connecticut
11.2018 - 08.2019
- Greeted customers as they entered the service-drive.
- Extensive communication with customers, directed customers to the appropriate area for service, answered questions, and provided hospitality until a service advisor could assist them.
- Directly assisted customers with non-technician related tasks (e.g. installed wiper blades, installed license plate brackets, checked oil, and added washer fluid).
- Communicated with service advisors, the service manager, general manager and other staff to ensure consistent, free flowing operation of the service-drive.
- Moved customer vehicles out of the service-drive, secured customer vehicles in company lot safely, and managed customer vehicle keys in storage box.
- On assigned days, I drove the customer service shuttle, dropping off and picking up customers within the city of Hartford and surrounding areas. I built rapport with customers, accommodated for special requests and/or needs, and provided professional service at all times.
- Ensured the service-drive was clean and orderly.
- Ensured the vehicle lot was clean, neat and orderly.
- Kept track of company loaner cars and shuttle vans. Monitored fuel levels, mileage, damage and maintenance needs. Cleaned exteriors and interiors when necessary.
- I delivered parts, and picked-up parts at other stores when required.
Warehouse Associate
Vanguard Direct
716 Brook Street, Ste 124, Rocky Hill, Connecticut
03.2018 - 09.2018
- Loaded and unloaded products into boxes for shipment.
- Inspected all incoming shipments for quality, defects, improper quantities and other variances.
- Picked-up incoming stock and shipped materials to designated locations.
- Maximized sales by shipping on time and accurately.
- Operated forklifts and other heavy machinery safely.
- Picked products for specific routes according to pick sheets.
- Used item numbers to properly stock warehouse.
- Unloaded cargo from trucks with hand trucks and pallet jacks.
- Received, stored, and shipped goods/materials.
- Reported all equipment failures and malfunctions to supervisor.
- Maintained accurate stock records and schedules.
- Contacted customers and delivery companies on a daily basis, remaining courteous, friendly, and professional while ensuring vendors fulfilled their end of responsibilities.
- Data entry in Excel and Demand Bridge inventory software.
Flex Associate
Legrand, North America
60 Woodlawn Street, West Hartford, Connecticut
06.2015 - 08.2017
- I was responsible for assembling products on time and ensuring they were of good quality.
- Followed blueprints and color coding for complex wiring.
- Ensured wiring connections were clean and not faulty. Ensured wiring presented no fire hazards.
- I was responsible for achieving hourly production requirements.
- I prepared and maintained hourly production reports.
- I tested products and sub-assemblies for functionality and quality.
- I collated components and various parts for assembly.
- I continuously organized and maintained my work environment for cleanliness, safety and efficiency.
- I shipped complete products out in secure boxing.
- I was responsible for following all OSHA safety requirements.
- I was responsible for reporting all equipment malfunctions to a supervisor.
- I Inspected equipment before use to ensure safe operation.
Education
Associate of Science - Criminal Justice
Manchester Community College
Manchester, CT12.2017
High School Diploma -
Windsor High School
Windsor, Connecticut06.2015
Skills
- Accurate, detailed report writing
- Experience in conflict de-escalation
- Relationship building and community policing
- Ability to work in a fast paced, stressful environment in which urgent calls for service may be backlogged
- Effective at multitasking
Timeline
Police Officer
City Of Hartford
05.2021 - Current
Driver Coordinator/Porter
MobilityWorks
08.2019 - 05.2021
Porter
Liberty Honda (Executive Auto Group)
11.2018 - 08.2019
Warehouse Associate
Vanguard Direct
03.2018 - 09.2018
Flex Associate
Legrand, North America
06.2015 - 08.2017
Associate of Science - Criminal Justice
Manchester Community College
High School Diploma -
Windsor High School