Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Rowe

Alton,Illinois

Summary

Determined Staffing Manager with a dedication to driving organizational development. Motivated to identify highly-qualified candidates through lead generation and interviewing. Adept in team leadership and conflict management.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Staffing Manager

Action Logistix
Bridgton, MO
08.2023 - Current
  • Managed recruitment process from initial contact through onboarding of new hires.
  • Sourced passive talent through networking events, professional associations, social media sites.
  • Participated in job fairs as a representative of the company's recruitment team.
  • Counseled employees regarding career development opportunities within the organization.
  • Performed background checks on applicants prior to extending offers of employment.
  • Developed and maintained relationships with potential job candidates.
  • Conducted interviews to evaluate applicants' qualifications and skills.
  • Reviewed resumes and conducted phone screens with potential candidates.
  • Identified and filled temporary, contract, and permanent staffing needs for clients.
  • Created job postings and advertisements for open positions.
  • Wrote job descriptions and posted to job boards.
  • Supported hiring manager by reviewing applications and resumes and identifying reputable job candidates.
  • Managed full-cycle recruiting, including sourcing, interviewing, offering jobs and negotiating contracts.
  • Handled employee discipline and termination to address policy infractions.
  • Developed employee orientation and training programs for new hires.
  • Helped with employee transfers and referrals.
  • Reported on workplace health and safety compliance to superiors.
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Scheduled meetings with employees to address concerns and grievances.
  • Assisted in employee recruitment, hiring and interview processes.

Bartender/Server

The Pump House Bar & Grill
Wood River, IL
01.2019 - 02.2022
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Upsold customers from shelf to premium brands to help boost sales.

Beverage Manager

Red Lobster
Bridgeton, MO
03.2017 - 01.2019
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Purchased goods and ingredients needed to make beverages.
  • Designed promotions that increased profits while still offering attractive deals to customers.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Bartender/Server

Red Lobster
Alton, IL
04.2009 - 02.2017
  • Balanced daily registers and generated sales reports for management.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Education

Talent Acquisition - Human Resources Management

Coursera
St Louis, MO
02-2024

High School Diploma -

East Alton WoodRiver High School
Wood River, IL
05-1998

Skills

  • Candidate Sourcing
  • Employee Relations
  • Customer Service
  • Training and Development
  • Talent Acquisition
  • Employment law knowledge
  • Recruitment expertise
  • Payroll Management
  • Employee Development
  • Compliance
  • Leadership Development
  • Staff Management
  • Reliability
  • Problem-Solving
  • Conflict Resolution
  • Problem-solving abilities
  • Hiring and Onboarding
  • Recruitment and hiring
  • Human Resources Department Processes
  • Payroll Processing
  • Talent acquisition

Certification

  • Talent Acquisition

Timeline

Staffing Manager

Action Logistix
08.2023 - Current

Bartender/Server

The Pump House Bar & Grill
01.2019 - 02.2022

Beverage Manager

Red Lobster
03.2017 - 01.2019

Bartender/Server

Red Lobster
04.2009 - 02.2017

Talent Acquisition - Human Resources Management

Coursera

High School Diploma -

East Alton WoodRiver High School
Kimberly Rowe