Nicholas Hagel
Sales Associate
Santa Maria,CA
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
8
8
years of professional experience
Work History
Sales Associate
The Home Depot Inc
Santa Maria, CA
07.2018 - Current
- Placed special orders or called other stores to find desired items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Used technology resources to assist customers in locating and selecting items.
- Developed trusting relationships with customers by making personal connections.
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted customers with product selection, sizing and styling.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
Sandwich Artist
SUBWAY®Restaurants
Santa Maria, CA
06.2017 - 06.2018
- Communicated with customer to provide menu offering details and assist with decision-making.
- Operated cash registers to process payments from customers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Organized food preparation stations and regularly replenished supplies.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Restaurant Busser
Los Toros Mexican Restaurant
Chatsworth, CA
07.2016 - 09.2016
- Ensured that all areas were properly sanitized at the end of each shift.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
- Participated in team meetings to discuss service improvements and guest feedback.
Education
High School Diploma -
Orcutt Academy
Orcutt, CA06-2017
GED -
Allan Hancock College
Santa Maria, CASkills
- Promotional support
- Guest relations
- Excellent communication skills
- Time management
- Written and oral communication skills
- Customer engagement
- Building rapport
- Calm demeanor
- Product sales
- Payment processing
- Friendly and outgoing
- Price quote preparation
- Complex Problem-solving
- Service oriented
- POS system operation
- Customer service
References
References available upon request.
Timeline
Sales Associate
The Home Depot Inc
07.2018 - Current
Sandwich Artist
SUBWAY®Restaurants
06.2017 - 06.2018
Restaurant Busser
Los Toros Mexican Restaurant
07.2016 - 09.2016
High School Diploma -
Orcutt Academy
GED -
Allan Hancock College
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