Nicholas Hammond

• I schedule education programs that are offered by the Zoo, such as curriculum programs, homeschool programs, and special evening offerings.
• I continue to successfully increase Education Department revenue each month.
• I have built positive relationships throughout the zoo that promote team collaboration and increase workplace morale.
• I often work as the Volunteer Manager during public events, ensuring that volunteers have positive experiences while at the zoo.

Conservation Committee Chair

• I successfully lead conservation-focused events at the Zoo.
• I assess team member's skillsets and assigned tasks accordingly for optimal efficiency.
• I created and manage the Conservation Committee budget.
• I oversee recruitment, hiring, and training of new staff members.
• I facilitate team meetings and workshops to foster collaboration and share best practices.

DEAI Committee Member

• I have successfully implemented public events that promote an inclusive business.
• I work with the administration staff to promote inclusive hiring practices.
• I work with our DEAI consultant, ensuring that the Zoo is actively trying ways to grow our DEAI practices.
• I have decorated for, and managed events that promote different cultures.

• I'm currently working with other steering committee members to ensure that our program plan is completed in the first year.
• I serve on the Education and Outreach subcommittee.
• I serve on the development and fundraising subcommittee.

• I encouraged a culture of respect, curiosity, and enthusiasm for learning within the classroom.
• I designed engaging lesson plans that promoted STEM.
• I maintained up-to-date knowledge of scientific advancements, and incorporated them into lessons.
• Organized field trips, laboratory experiments, and other hands-on activities.

• I completed thorough opening, closing, and shift-change functions to maintain operational standards each day.
• I was responsible for hiring and terminating employees.
• I successfully updated and implemented training protocols.
• I built positive relationships with clients, both animals and owners.

• I organized engaging, front-facing displays to capture customer interest and drive revenue growth.
• I conducted regular inventory checks to maintain accurate stock levels.
• I enhanced the store and display appearance by utilizing seasonal promotions and trends to drive strategy.
• I successfully trained new cast members once they completed onboarding.

• I conducted regular staff meetings to communicate goals, updates, and receive feedback.
• I oversaw daily operations, ensuring efficiency and compliance with company standards.
• I developed and maintained relationships with suppliers, vendors, and community partners.
• I resolved customer complaints in a timely manner while maintaining a professional demeanor.