Nicholas Harrell
9539 Bare Spring Dr,TX
Summary
Driven and dependable, excelled at AutoNation Ford by streamlining receiving processes and enhancing warehouse efficiency. Leveraged expertise in warehouse operations and forklift operation, alongside strong attention to detail, to improve shipment accuracy and safety protocols. Demonstrated exceptional teamwork and customer service, significantly contributing to operational success and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Order Fulfillment Associate
DeckHouse
Houston, TX
02.2024 - 08.2024
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Receiving Supervisor
AutoNation Ford
Houston, TX
08.2022 - 11.2023
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
Delivery Driver
FedEx Ground
Webster, TX
06.2015 - 10.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
Prairie View A&M University
Prairie View, TXHigh School Diploma -
Booker T Washington High School
Houston, TX06.2001
Skills
Shipping procedures
Warehouse Operations
Packing expertise
Order Picking
Product Packaging
Shipment Preparation
Quality Control
Forklift Operation
Shipping and receiving
Stock replenishment
Warehouse Safety
Loading and unloading
Time Management
Customer Service
Pick lists
Dependable and reliable
Attention to Detail
Timeline
Order Fulfillment Associate
DeckHouse
02.2024 - 08.2024
Receiving Supervisor
AutoNation Ford
08.2022 - 11.2023
Delivery Driver
FedEx Ground
06.2015 - 10.2022
Prairie View A&M University
High School Diploma -
Booker T Washington High School