Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Harrell

Nicholas Harrell

9539 Bare Spring Dr,TX

Summary

Driven and dependable, excelled at AutoNation Ford by streamlining receiving processes and enhancing warehouse efficiency. Leveraged expertise in warehouse operations and forklift operation, alongside strong attention to detail, to improve shipment accuracy and safety protocols. Demonstrated exceptional teamwork and customer service, significantly contributing to operational success and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Order Fulfillment Associate

DeckHouse
02.2024 - 08.2024
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.

Receiving Supervisor

AutoNation Ford
08.2022 - 11.2023
  • Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
  • Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
  • Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
  • Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
  • Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
  • Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
  • Prepared incident reports and gathered data when accidents occurred on receiving floor.
  • Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.

Delivery Driver

FedEx Ground
06.2015 - 10.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Education

Prairie View A&M University
Prairie View, TX

High School Diploma -

Booker T Washington High School
Houston, TX
06.2001

Skills

Shipping procedures

Timeline

Order Fulfillment Associate

DeckHouse
02.2024 - 08.2024

Receiving Supervisor

AutoNation Ford
08.2022 - 11.2023

Delivery Driver

FedEx Ground
06.2015 - 10.2022

Prairie View A&M University

High School Diploma -

Booker T Washington High School

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