Nicholas Herrman
Andover,KS
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance. Uses exceptional time management and organizational skills to accomplish group success. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Hourly Supervisor
Freddy's Frozen Custard & Steakburgers
Hays, Kansas
06.2022 - 07.2026
- Supervised daily operations to improve service efficiency and increase customer satisfaction.
- Resolved customer complaints promptly to uphold quality dining experiences.
- Trained and mentored staff on food safety and customer service standards.
- Engaged customers using strong interpersonal skills to foster positive interactions.
- Balanced cash registers at shift end to ensure accuracy.
- Collaborated with diverse coworkers to achieve common goals and resolve product-related issues.
Lawn and Landscaping Team Member
Riedel's Garden Center
Hays, KS
05.2020 - 08.2020
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted customers with plant selection and care recommendations.
- Maintained gardening supplies and organized displays for customer accessibility.
Education
High School Diploma -
Thomas More Prep-Marian
Hays05-2022
Skills
- Staff training
- Customer service
- Financial accountability
- Sanitation standards
- Operational management
- Team collaboration
- Problem solving
- Time management
- Processes and procedures
- Team building
Timeline
Hourly Supervisor
Freddy's Frozen Custard & Steakburgers
06.2022 - 07.2026
Lawn and Landscaping Team Member
Riedel's Garden Center
05.2020 - 08.2020
High School Diploma -
Thomas More Prep-Marian