Nicholas Hoffmann
Quincy,IL
Summary
A tri-lingual college athlete, voted team captain by my peers, who has achieved multiple team, and conference awards. I am skilled in improving customer experiences through exceptional service and effective communication. Proficient in teamwork, team building and problem-solving, ensuring high standards in fast-paced environments. Open to relocating for the right opportunity.
Overview
5
5
years of professional experience
Work History
Team Member
McDonald's
Quincy, IL
01.2026 - Current
- Provided exceptional customer service by greeting and assisting customers promptly.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Collaborated with team members to ensure timely food preparation and service delivery.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Associate
Chartwells Dinning Services
Quincy, IL
09.2022 - Current
- Trained and mentored new staff on food safety standards and operational procedures.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Manufacturing Production Associate
Armor-Dilloz / Overkill Inc.
Miami, FL
04.2021 - 04.2022
- Operated manufacturing equipment to ensure efficient production flow.
- Collaborated with team members to meet daily production targets.
- Conducted quality inspections on finished products for compliance with standards.
- Maintained clean and organized workstations to promote safety and efficiency.
Education
Bachelor of Science - Finance
Quincy University School of Business
Quincy, IL05-2026
High School Diploma -
Miami Beach Sr High School
Miami, FL05-2022
Skills
- FLUENT IN, Spanish and Portuguese
- Proficient in Microsoft Office
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Time Management
- Team building
- Customer Service
- Willigness to learn
- Adaptability and flexibility
- Verbal and written communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Team Member
McDonald's
01.2026 - Current
Associate
Chartwells Dinning Services
09.2022 - Current
Manufacturing Production Associate
Armor-Dilloz / Overkill Inc.
04.2021 - 04.2022
Bachelor of Science - Finance
Quincy University School of Business
High School Diploma -
Miami Beach Sr High School