Gianluka De La Pena
Provo,UT
Summary
Experienced team member in food preparation and customer service with a focus on safety. Applies thorough cleaning protocols to maintain compliant food-handling standards. Fluency in Spanish, English, and Portuguese for clear, customer-focused communication.
Overview
2
2
years of professional experience
Work History
Team Member
Portillos
Batavia, Illinois
11.2022 - 08.2024
- Provided friendly customer service in busy restaurant settings.
- Collaborated with team members to improve workflow and achieve team goals.
- Developed proficiency in essential tasks to contribute effectively.
- Prepared food and maintained cleanliness of work areas to support operational efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Ensured cleanliness around equipment to promote safety and productivity.
- Participated in multiple workstations to adapt to team requirements.
- Built and maintained working relationships with peers and upper management.
Education
High School Diploma -
Batavia Highschool
Batavia, IL05-2024
Brigham Young University
Provo, UT09-2026
Skills
- Customer service excellence
- Food safety compliance
- Cleaning protocols adherence
- Task prioritization
- Team collaboration
- Attention to detail
- Fluent in Spanish, English, and Portuguese
- Adaptable communication
- Problem solving
- Relationship building
Timeline
Team Member
Portillos
11.2022 - 08.2024
High School Diploma -
Batavia Highschool
Brigham Young University