Experienced with IT systems management, ensuring optimal performance and security. Utilizing advanced troubleshooting techniques to resolve issues efficiently, and ensure on-time delivery. Skilled in system administration, network management, and problem solving.
Overview
6
6
years of professional experience
Work History
IT ADMINISTRATOR
Triple S Sporting Supplies
Amherst, NY
09.2024 - Current
Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience
Updated and configured Sophos endpoint agent and VPN to ensure a secure environment
Used Remote Desktop and VMware; Updated and managed user devices and servers
Troubleshooting skills in Windows devices, troubleshooting printers and client machines
Microsoft365 administration - User account management, password resets, and troubleshooting through admin center
Active Directory onboarding, password configuration, DHCP, and organizational units
ZAMBONI AND RINK OPERATOR
North Buffalo Ice Rink
Buffalo, NY
03.2019 - 09.2024
Helped teach countless kids and adults how to ice skate on their own
Entrusted to manage all building activities in a strict and timely manner
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.