Nicholas Houin
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Creative and engaging professional bringing several years of dynamic and diverse management experience. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.
Overview
12
12
years of professional experience
Work History
Professional Actor
Self-employed, SAG-AFTRA
Los Angeles County, California, United States
07.2019 - Current
- Consistently portrayed the character of Andy the Bartender on The Young and The Restless
- Performed as a professional mascot for Goodr Sunglasses
- Acquired significant knowledge and skills in on-site production
- Attended workshops to hone skills such as movement, voice projection and facial expressions.
Maitre D' & Lead Server
Paloma - Venice
Venice, CA
10.2023 - 07.2024
- Developed strategies for increasing customer loyalty programs within the restaurant.
- Led a host team and administered servers while overseeing scheduling logistics, organizing events, and creating menus.
- Recognized VIP customers upon arrival and provided them with personalized attention throughout their visit.
- Resolved customer complaints or disputes in a professional manner while maintaining positive relationships with patrons.
Restaurant Consultant
Self Employed, Freelance
Los Angeles County, California, United States
09.2022 - 10.2023
- Successfully handled all aspects of hiring and integrating restaurant personnel in preparation for the grand opening.
- Created and implemented Toast Point of Sale System and supported in menu refinement
- Took charge as General Manager, responsible for managing and supervising all aspects of the restaurant's daily operations.
- Analyzed restaurant operations, identified areas for improvement and recommended solutions.
Office Manager
Marina Sailing Newport Beach
Marina del Rey, California, United States
09.2021 - 10.2022
- Successfully oversaw day-to-day office tasks, ensuring efficient supply procurement and seamless coordination of charter bookings.
- Administered ASA Sailing Exams and effectively coordinated maintenance for charter boats.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Monitored weather conditions before each trip to ensure safe passage for the duration of the voyage.
Restaurant Floor Manager
Scopa Restaurant
Venice, California
02.2019 - 10.2021
- Assisted in managing high-level guests, aiding the Event Coordinator in orchestrating successful events as well as optimizing scheduling and onboarding operations.
- Directed and coordinated the daily operations of the restaurant floor.
- Ensured compliance with health and safety regulations.
- Resolved customer complaints promptly and courteously.
Client Care & Listing Coordinator
The Fineman Suarez Team
Marina Del Rey, California
02.2018 - 02.2019
- Supported team leader, managed property communications, and organized house remodeling and marketing plans
- Handled the creation and organization of residential MLS Postings, overseeing scheduling for photography sessions and property upkeep.
- Advertised listed properties through various online platforms including social media sites and real estate websites.
- Coordinated open houses and other property showings with agents.
Executive Assistant / Junior Designer
Jon Brent Design
Venice, California
07.2016 - 02.2018
- Coordinated CEO's appointments and travel arrangements, monitored vendor performance, and cultivated strong customer relationships.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Maintained accurate records of all purchases made for each project.
- Organized fabric swatches, wallpaper books and other samples for designers' reference library.
Mascot - Purdue Pete / Social Media Coordinator
Purdue University
West Lafayette, IN
04.2012 - 04.2015
- Entertained attendees at university games, alumni functions, and business events
- Strengthened relationships with alumni by expanding communication channels via newsletters and proficient management of various social media platforms.
- Created content calendars to ensure timely delivery of posts, campaigns, and promotions on various social media platforms.
- Edited videos using Adobe Premiere Pro and After Effects software.
Media / Booking Intern
CRAFT | Media/Digital
Washington D.C. Metro Area
05.2013 - 08.2013
- Developed skills in promotional booking, social media management, and marketing
- Utilized strong communication skills to engage with prominent news organizations and oversee digital marketing activities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Implemented strategies to take advantage of new opportunities.
Education
Bachelor's Degree in Public Relations, Advertising, and Applied Communication -
Purdue University
01.2015
Skills
- Theatre & Film Production
- Communication
- Public Speaking
- Operations Management
- Acting
- Teamwork
- Food & Beverage
- Hospitality
- Event Planning
- Leadership
- Sales
- Customer Service
- Creative Strategy
- Marketing and Advertising
- Social Media Management
- Administrative Skills
Accomplishments
- National Forensics State & National Champion
- Division 1 Student Athlete
Affiliations
- Purdue Alumni Association of Los Angeles & OC Secretary 2018
Timeline
Maitre D' & Lead Server
Paloma - Venice
10.2023 - 07.2024
Restaurant Consultant
Self Employed, Freelance
09.2022 - 10.2023
Office Manager
Marina Sailing Newport Beach
09.2021 - 10.2022
Professional Actor
Self-employed, SAG-AFTRA
07.2019 - Current
Restaurant Floor Manager
Scopa Restaurant
02.2019 - 10.2021
Client Care & Listing Coordinator
The Fineman Suarez Team
02.2018 - 02.2019
Executive Assistant / Junior Designer
Jon Brent Design
07.2016 - 02.2018
Media / Booking Intern
CRAFT | Media/Digital
05.2013 - 08.2013
Mascot - Purdue Pete / Social Media Coordinator
Purdue University
04.2012 - 04.2015
Bachelor's Degree in Public Relations, Advertising, and Applied Communication -
Purdue University
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