Nicholas J. Mathis
Eagle River,USA
Summary
I am a former Seafood Department Manager at Carrs Safeway in Eagle River, AK and a former Member Service Representative at Planet Fitness in Eagle River, AK. I am seeking a career change towards a company with goals and ideas similar to my own.
Overview
6
6
years of professional experience
Work History
Member Service Representative
Planet Fitness
07.2024 - 08.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
Seafood Clerk/ Manager
Carrs Safeway
04.2022 - 06.2024
- Training, scheduling, supervising, and assigning duties to seafood clerks. Cutting, weighing, wrapping, and packaging seafood for sale. Cleaning products, weighing, wrapping, and placing in the display area. Ordering supplies and receiving shipments.
Dishwasher/ Prep. Cook
Pomodoro's Greek and Italian Restaurant
05.2021 - 04.2022
- Cooking and food preparation
- Restaurant maintenance
Crew Member (Fryer Cook, Line Cook)
Carl's Jr. Restaurants LLC
06.2020 - 12.2020
- Customer service experience
Construction Laborer
Rush Peak Contracting LLC
06.2019 - 11.2019
- Unloading, carrying heavy equipment and materials
- Construction operations
- Basic Loadin
Education
High School -
Mat-Su Central High School
Wasilla, AK01.2022
High School - Culinary Arts
Chugiak High School
01.2021
Skills
- Bilingual (English, Russian Languages)
- Customer service
- Relationship building
- Customer support
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Member Service Representative
Planet Fitness
07.2024 - 08.2025
Seafood Clerk/ Manager
Carrs Safeway
04.2022 - 06.2024
Dishwasher/ Prep. Cook
Pomodoro's Greek and Italian Restaurant
05.2021 - 04.2022
Crew Member (Fryer Cook, Line Cook)
Carl's Jr. Restaurants LLC
06.2020 - 12.2020
Construction Laborer
Rush Peak Contracting LLC
06.2019 - 11.2019
High School - Culinary Arts
Chugiak High School
High School -
Mat-Su Central High School
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