Nicholas Johnson
Milford,MA
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
4
4
years of professional experience
Work History
Service Technician Apprentice
ADT Commercial
Taunton Massachusetts
08.2019 - 01.2024
- Improved customer satisfaction by providing timely and efficient maintenance and repair services.
- Diagnosed and resolved technical issues for a wide range of equipment, ensuring optimal performance.
- Assisted in the installation of new systems, contributing to increased efficiency and reliability.
- Collaborated with senior technicians on complex repairs, gaining valuable hands-on experience.
Education
No Degree - Electrician Ma State D License
Martin Electrical School
Norwood, MA01.2023
High School Diploma -
Milford High School
Milford, MA06.2016
Skills
Fire inspections and repairs on different systems
Troubleshoot and repair security systems
Program panels and create reports for customers
Run wire and terminate at panel
Timeline
Service Technician Apprentice
ADT Commercial
08.2019 - 01.2024
No Degree - Electrician Ma State D License
Martin Electrical School
High School Diploma -
Milford High School