Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Johnson

Herrin,IL

Overview

8
8
years of professional experience

Work History

Vending Machine Technician

Pepsi Mid/America
04.2023 - Current
  • Contributed to a safe work environment by adhering to established safety protocols during all aspects of machine servicing and maintenance tasks.
  • Improved machine functionality by diagnosing and repairing mechanical issues in vending machines.
  • Demonstrated exceptional problem-solving skills when faced with challenging technical scenarios or unique customer requirements during servicing appointments.
  • Ensured maximum uptime for machines, troubleshooting electrical and software-related problems.
  • Reduced downtime by performing routine maintenance checks on vending machines.
  • Exceeded performance metrics consistently through diligent completion of maintenance tasks and exceptional customer service delivery.
  • Developed a deep understanding of various manufacturers'' equipment models, allowing for seamless servicing across multiple brands of vending machines consistently throughout assignments.
  • Delivered high-quality repair services, minimizing the need for repeat visits or additional support calls.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Pharmacy Technician

Kroger Pharmacy
06.2022 - 12.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Grocery Stocker

Walmart
06.2018 - 08.2019
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Greeted customers and directed to requested products.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Restaurant Busser

Pagliai's Pizza, Inc
06.2016 - 12.2016
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.

Education

Some College (No Degree) - General Studies

John A Logan College
Carterville, IL

No Degree - Completed EMT Program,

John A Logan
Carterville, IL
12.2021

High School Diploma -

Carbondale High School
Carbondale, IL
05.2018

Skills

Editing Data Entries - Pertaining to Medications

Cashier - Customer Service

Merchandise Stocking

Reliable and Trustworthy

Stock Organization

Pallet Jack Experience

Basic Math

Timeline

Vending Machine Technician

Pepsi Mid/America
04.2023 - Current

Pharmacy Technician

Kroger Pharmacy
06.2022 - 12.2022

Grocery Stocker

Walmart
06.2018 - 08.2019

Restaurant Busser

Pagliai's Pizza, Inc
06.2016 - 12.2016

Some College (No Degree) - General Studies

John A Logan College

No Degree - Completed EMT Program,

John A Logan

High School Diploma -

Carbondale High School

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