Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicholas Jones

Rutland,MA

Overview

13
13
years of professional experience
1
1
Certification

Work History

Freight Operations Manager

xpo
Shrewsbury, MA
09.2018 - Current
  • Researched missing cargo, forklift malfunctions and other issues to determine most appropriate method for remediation.
  • Participated in industry conferences and events to stay current on emerging trends in freight management.
  • Monitored shipment progress through tracking systems, promptly addressing any delays or issues encountered.
  • Facilitated resolution of customer complaints related to shipping delays or damaged goods.
  • Manage the workflow of 50+ CDL class A drivers at our facility to ensure productivity and safety restrictions are being adhered to.
  • Oversee time management for all employees, including vacation time, daily work punches, attendance, and punctuality.
  • Use mapping technology to create daily routes for drivers to deliver and pickup shipments, while following DOT regulations for weight and hazardous materials restrictions.
  • Oversee supply inventory for items necessary for dock & office production, as well as the overall condition of the building.
  • Responsible for the training of all management employees for the last 3 years, along with company regional training done at other locations including VT, MI and RI.

Produce Manager

shaws
Shrewsbury, MA
10.2011 - 09.2018
  • Enhanced produce appearance and shelf life with proper trimming, rotation and crisping methods.
  • Trained new employees on proper handling, storage, and display of produce items.
  • Drove sales through effective merchandising of fruits and vegetables.
  • Promoted budget adherence by monitoring department expenditures.
  • Monitored department compliance with health department regulations.
  • Oversaw department workflow, task delegation and performance.
  • Monitored quality of incoming produce and addressed any concerns with vendors.
  • Maintained cleanliness and organization within produce department adhering to food safety guidelines.
  • Managed the inventory of a highly perishable department to minimize shrink.

Education

Associate of Science - Computer Science

Quinsigamond Community College
Worcester

Skills

  • Resource Allocation
  • Decision Making
  • Regulatory Compliance
  • Adaptability and Flexibility
  • Customer Service Excellence
  • Warehouse Management
  • Transportation Planning
  • Data Analysis

Certification

  • forklift certified
  • strong with microsoft applications
  • kronos time management

Languages

English
Full Professional

Timeline

Freight Operations Manager

xpo
09.2018 - Current

Produce Manager

shaws
10.2011 - 09.2018

Associate of Science - Computer Science

Quinsigamond Community College
  • forklift certified
  • strong with microsoft applications
  • kronos time management

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Nicholas Jones