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Accomplished VoIP Network Engineer specializing in VoIP provisioning and network troubleshooting. Enhances system performance and delivers quality voice solutions. Expertise in VoIP, Cisco Broadsoft cloud, VoIP network, provisioning, LAN / WAN delivery -anything telecommunication and technical documentation, with a strong focus on problem-solving and customer satisfaction. Optimizes telecommunication protocols for efficient integration. Many years of experience -both in the field and NOC environment. Many tips and tricks to get the job done. Advance T3 skillset, always willing to learn new things.
Dedicated, hard worker, who go the extra mile especially during troubleshooting.

Accomplished VoIP Network Engineer specializing in VoIP provisioning and network troubleshooting. Enhances system performance and delivers quality voice solutions. Expertise in SIP trunking and technical documentation, with a strong focus on problem-solving and customer satisfaction. Optimizes telecommunication protocols for efficient integration.

Good day

Thank you for kindly reviewing my application

My name is Bonang Moloi and I am a highly skilled and competent Voice/Network engineer with about 8 years experience in the Telecommunication Industry. I have experience in Technical Support, Customer Service , Team Building , Troubleshooting , Networking and Voice (VoIP). I have strong leadership skills with a track record of good performance and I graduated from Ifundi and CTU Training Solutions. I have also been upskilling myself by obtaining my CCNA - Cisco Certified Network Associate Certification last month and not only that but I have also managed to get my YCCA - Yeastar Certified Cloud Associate Certification (PBX) along with my Fortinet Certified Associate Cybersecurity Certification including my ISC2 Cybersecurity Course Completion Badge. I am currently still busy studying for my SIP School Certified Associate- SSCA exam as I am passionate about VoIP/Networking and I want to grow and showcase my skills within your organization/company .

I am a hard working individual who loves taking on new challenges as they come and I am willing to also learn new skills as in our IT field we learn everyday as we fix clients technical issues. I am a good person to work with. I see myself as an outgoing individual who is full of life and it makes me happy to resolve technical issues and seeing clients happy because when a task has been assigned to me I always make it my responsibility to get the JOB done and seeing/getting a positive outcome is my priority.

By hiring me I will add value to the support team by making sure that I keep up to the company standards interms of service delivery and also make sure that all technical issues are resolved within the provided SLA and ensure that all clients are happy with the service they received from me.
Thank you
Bonang Moloi

Experienced VoIP Engineer and Technical Support Specialist with 10+ years in IT support, including 5 years specializing in VoIP and managed service environments. Adept at designing, provisioning, and troubleshooting VoIP networks and PBX systems. Proven ability to lead service delivery and project coordination with global teams. Passionate about delivering seamless customer experiences through analytical thinking, technical expertise, and proactive problem-solving.

Nicholas Jones

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VoIP Network Engineer

Hazmat Technician

Shipping and Receiving Clerk

Shipping and Receiving Clerk

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High School Diploma -

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VoIP Network Engineer

Hazmat Technician

Shipping and Receiving Clerk

Shipping and Receiving Clerk

High School Diploma -

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