Nicholas Kaffler
Enumclaw,WA
Summary
A personable and ambitious employee who offers 6+ years of operations management experience. Brings discipline and self-motivation to the workplace which adds value to any company looking for a reliable employee.
Overview
16
16
years of professional experience
Work History
Report Writer
Aergo Appraisal
Seattle, WA
12.2021 - Current
- Analyzing the purchase contract and/or local market to find the most suitable comparable to the subject
- Providing data reports to clients to show current process analysis and proposed process numbers.
- Creating data reports with channel performance and evolution for managerial reporting.
- Completing written assignments according to set standards regarding order, clarity, conciseness, style and terminology.
- Demonstrating leadership by making improvements to work processes and helping to train others.
Crew Lead
All Service Moving
Seattle, WA
07.2020 - 02.2021
- As a crew lead, managed up to 8 employees per assignment ensuring strong customer service skills and hard work were utilized in order to be positive representations of the company.
- As a driver, responsible for pre-inspection of trucks, route planning, following DOT regulations, maintaining detailed driver log, and maintenance of vehicle.
- Established and maintained professional, positive working relationships with supervisors and fellow movers/drivers. Took on a mentorship role to help new employees learn their roles.
- Performed demanding physical work over extended periods and modeled a strong work ethic.
Bendi Forklift Operator/Delivery Driver
Graybar Electric
Renton, WA
08.2018 - 02.2020
- Shipping & receiving utilizing forklift, maintained current forklift certification as per company policy.
- Followed work orders to select proper materials, make accurate wire cuts and produced precise finished products.
- Examined completed pieces to check for defects and sorted items according to identified flaws.
- Adhered to company and OSHA safety procedures to protect team members, products and equipment.
Operations Manager
Anything Goes Junk Removal
Laguna Niguel, CA
08.2012 - 08.2018
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Oversaw financial management, budget management, accounting and payroll activities.
- Connected with clients and developed strategies to achieve sales and customer service goals.
Mortarman Team Lead
United States Marine Corp
Camp Pendleton, CA
05.2008 - 05.2012
- Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies.
- Traveled to foreign territories to set up and defend military camps.
- Transported dignitaries, government officials and criminals between stipulated locations.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Delegated daily tasks to team members to optimize group productivity.
Education
Bachelor of Science Business Administration - Business Management
Skills
- Operations Management
- Inventory Control
- Adapts Easily to Change
- Self-starter
- Relationship Building
- Time Management
- Analytical Thinking
- Research Dexterity
- Value Assessment
- Strategic Decision-Making
- Clear Verbal and Written Communication
- Issue Resolution
- Risk Mitigation and Management
- MS Office Proficiency
- Friendly, Positive Attitude
- Customer Service
Timeline
Report Writer - Aergo Appraisal
12.2021 - Current
Crew Lead - All Service Moving
07.2020 - 02.2021
Bendi Forklift Operator/Delivery Driver - Graybar Electric
08.2018 - 02.2020
Operations Manager - Anything Goes Junk Removal
08.2012 - 08.2018
Mortarman Team Lead - United States Marine Corp
05.2008 - 05.2012
Western Governors University - Bachelor of Science Business Administration, Business Management