Nicholas Kasch
New Orleans,LA
Summary
Dynamic and results-driven professional with extensive experience at Starbucks. Proven track record in team leadership and customer service excellence, enhancing operational efficiency and fostering positive relationships. Skilled in time management and beverage preparation, consistently achieving high-quality standards while mentoring junior staff to elevate overall performance.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
04.2021 - 04.2025
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Operated various coffee-making equipment, ensuring proper usage and maintenance.
Lead Barista
Aladdin Foods
09.2019 - 10.2020
- Trained and mentored junior baristas on beverage preparation techniques and customer service excellence.
- Oversaw daily operations to ensure efficient workflow and high-quality standards in beverage preparation.
- Managed inventory levels, conducting regular stock assessments to minimize waste and optimize supply usage.
- Developed and maintained positive customer relationships, addressing feedback to enhance overall experience.
Lead Crew Member
MOD Pizza
01.2019 - 09.2019
- Oversaw daily operations to ensure efficient service and product quality.
- Trained and mentored new crew members on company standards and processes.
- Implemented workflow improvements that enhanced team performance and customer satisfaction.
- Managed inventory levels, ensuring availability of ingredients and supplies for production.
Education
General Studies
Valencia College
Orlando, FL05.2017
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Team leadership
Timeline
Barista
Starbucks
04.2021 - 04.2025
Lead Barista
Aladdin Foods
09.2019 - 10.2020
Lead Crew Member
MOD Pizza
01.2019 - 09.2019
General Studies
Valencia College
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