Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Katz

Malta

Summary

Professional supervisor with strong focus on team collaboration and achieving results. Skilled in managing daily operations, resolving conflicts, and ensuring compliance with company standards. Known for adaptability, reliability, and effective communication. Poised to make significant impact in any fast-paced environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Shift Lead Supervisor

Silver Cannabis Company
03.2025 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Promoted a positive work environment through open communication and effective conflict resolution strategies.

Top Bud Tender

State of Mind Dispensary Latham
07.2023 - Current
  • Responsible for generating sales and positive customer outcomes. I succeed by using a medically minded approach to fuel good experiences with cannabis customers in a recreational environment. Regardless of why someone enters the store, my 2 month training program provided me with a robust set of tools to respond to the needs of any customer. I led my team in sales nearly every week and am proud of my progress here in a short period of time.

Owner

T&F Service group
11.2013 - Current
  • Responsibilities: All phases of plumbing including water, drainage piping, underground and above ground, gas and vent piping, running 3 person crew, new construction both residential and commercial

Emergency Medical Technician

Malta EMS
07.2011 - 06.2013
  • Responsibilities: Provides basic life support care to patients, assisting paramedic, assisting in 12 lead EKG, documentation of charts on EMS charts, oxygen support, ambulance driver

Education

Highschool -

Burnt Hills Ballston Lake
01.1997

Skills

  • Dispensary/bud tender
  • Treez pos training
  • HNIC consulting bud tender training course
  • Terpene/ cannabinoid knowledge
  • Generating sales
  • Customer Engagement and satisfaction
  • Cash/card handling
  • Fulfillment/vault organization/ order intake

Certification

  • 2024 Treez POS Front of House Full Training
  • 2024 Cannabis Workforce Initiative 15 hour course
  • 2011-2016 NYS EMT-B Certification

Timeline

Shift Lead Supervisor

Silver Cannabis Company
03.2025 - Current

Top Bud Tender

State of Mind Dispensary Latham
07.2023 - Current

Owner

T&F Service group
11.2013 - Current

Emergency Medical Technician

Malta EMS
07.2011 - 06.2013

Highschool -

Burnt Hills Ballston Lake

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